Triage Advisor
Durham County Council · Annfield Plain, England
Triage Advisor at Durham County Council, based in Annfield Plain, England, paying £27,274 - £29,542 per annum. This is a permanent role.
- Salary
- £27,274 - £29,542 per annum
- Location
- Annfield Plain, England
- Contract
- Permanent
- Posted
- 5 days ago
- Closes
- 4 Oct 2026
Reference 79316d993c6a3bfd3cc12c977f91845ce410f93a
About the role
We’ve got an exciting opportunity for a passionate and people-focused individual to join DurhamEnable as a Triage Advisor, supporting the Connect to Work programme.
Connect to Work is the government’s new flagship employment programme under the Get Britain Working strategy. Running across England and Wales until March 2030, it’s designed to help disabled people, those with health conditions, and individuals facing complex barriers into meaningful, sustainable employment—using the proven Supported Employment model.
About the Role
As our Triage Advisor, you’ll be the first point of contact for referrals into the programme. You’ll:
We’re after someone who is:
For more information, contact Melanie Kearney – [email removed]
INTERVIEWS
Interviews will be held on week commencing 19th October 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on [phone removed], or via email [email removed]
All correspondence relating to your application will be sent from [email removed]. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
CONNECT WITH US
Follow us on Instagram
Like us on Facebook
Visit our website
Connect to Work is the government’s new flagship employment programme under the Get Britain Working strategy. Running across England and Wales until March 2030, it’s designed to help disabled people, those with health conditions, and individuals facing complex barriers into meaningful, sustainable employment—using the proven Supported Employment model.
About the Role
As our Triage Advisor, you’ll be the first point of contact for referrals into the programme. You’ll:
- Carry out initial assessments to understand individual needs
- Prioritise support and signpost to the right services
- Work closely with our Team Leader to guide participants into the right employment pathway (SEQF or IPS)
- Build strong relationships with participants, families, partners, and employers
- Help shape initial support plans and ensure a smooth transition into the right supportThis is a permanent role, offering the chance to make a real difference in people’s lives across County Durham.
We’re after someone who is:
- Person-centred and empathetic
- Organised and detail-oriented
- A great communicator and team player
- Passionate about inclusive employment
For more information, contact Melanie Kearney – [email removed]
INTERVIEWS
Interviews will be held on week commencing 19th October 2026.
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.
OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website
Rewards and benefits are subject to individual terms and conditions.
EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on [phone removed], or via email [email removed]
All correspondence relating to your application will be sent from [email removed]. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.
CONNECT WITH US
Follow us on Instagram
Like us on Facebook
Visit our website
Attachments
Reference: 79316d993c6a3bfd3cc12c977f91845ce410f93a · Posted 5 days ago · Closes 4 Oct 2026 · Listed via Durham County Council
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