Content Lifecycle Manager

Job summary

Do you enjoy bringing people together to solve complex organisational challenges? We're looking for a strategic and influential leader to transform how Operations captures, manages and shares knowledge across the organisation.

Working with technical teams, service owners and senior stakeholders, you will drive the adoption of consistent ways of working, improve customer journeys and shape a modern self-service experience.

This is an opportunity to lead change in a complex environment, turning technical information into clear, accessible guidance that enables better services, improved efficiency and a more connected Operations community

Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.

Job description

In this role you will create, manage and maintain the Operations content platform, you will create work packages and plan activities that enable groups of multi-discipline, highly technical teams to contribute to the creation of Operations content and meet Operations business goals.

You will provide technical leadership and advice on service management and content writing standard methodologies.

For more information on the job responsibilities, please see the job profile attached below.

Person specification

We are looking for someone who has experience producing customer focused content in a technical environment within a large and complex organisation. You will have experience using evaluation and insight to drive real change and continuous improvement.

You will also have experience of creating, managing and maintaining knowledge banks and data flow tools within a CRM system.

For more information on the essential criteria, please see the job profile attached below.

Important Information

Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats.

For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.

This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.

If you are a current Dstl employee you must ensure your line manager is aware of your application and the potential situation regarding release dates.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Seeing the Big Picture
• Working Together
• Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

• What is your experience of managing information within a content management system?

Benefits

Alongside your salary of £50,066, Defence Science and Technology Laboratory contributes £14,504 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Benefits

Dstl’s full range of great benefits can be found in the information pack which includes:

• Financial: An excellent pension scheme starting from 26% employer contribution (find out more here). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.

• Flexible working: Options include alternative working patterns such as; compressed hours, job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).

• Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.

• Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.

• Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.

• Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid

• Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.

• Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team [email removed] and we will do all we can to support you.

At the application stage we will be assessing the essential criteria against your submitted application against the essential criteria outlined in the job profile.

Sifting will take place week commencing 12th October 2026 with interviews to be held face to face either at Dstl Portsdown West on 4th November 2026 or 10th November 2026 at Dstl Porton Down.

Interviews will consist of behavioural and technical questions. Candidates invited to interview will be required to do a 10-minute presentation, entitled

“What approach would you take to work across multiple technical teams to create and maintain high-quality content on a shared platform?”

Feedback will only be provided if you attend an interview or assessment.

Security

Success