Partnership Coordinator

Job summary

Partnership Coordinator (Money Guiders)
c. £45,000 per annum
Bedford
Permanent
Hybrid Working

Are you passionate about empowering people to make informed financial decisions? Join the Money and Pensions Service as a Partnerships Coordinator and play a key role in scaling the transformative Money Guiders programme.
We’re looking for a proactive and organised individual to support our strategic partnerships and help deliver professional development to those guiding others on money matters. If you thrive in a collaborative environment and want to be part of a long-term change initiative improving financial wellbeing across the UK, this is your opportunity to make a real difference.

Job description

Role Overview

The Programme Coordinator will report directly to Strategic Partnership Lead. In this role, you will be responsible for:

Key Responsibilities:

Processes & Documentation:

• Update and maintain delivery plan timelines and milestones.
• Ensure compliance and proper record keeping of Data Sharing Agreements across departments.
• Coordinate with Finance and other teams to manage purchase orders and payments to suppliers.
• Assist in risk management and documentation in collaboration with the Strategic Partnership Lead.

Partner Meetings & Inductions:

• Organise and document minutes and follow-up actions for both internal and external meetings.
• Prepare presentation materials and manage the scheduling and administration and delivery of partner induction sessions.
• Serve as the first point of contact for potential and existing partners, ensuring top-notch service delivery.

Stakeholder Records, Materials, and Information:

• Maintain and ensure the documentation is fit for purpose, version-controlled, and transitions smoothly into a scaled model.
• Support the relationship management team by processing and tracking new partner commitments.
• Manage daily operations of the Money Guiders mailbox, responding to queries or directing them appropriately.

Monitoring and Reporting:

• Coordinate the production of internal and external reports.
• Monitor, analyse, and report on partner engagement, including KPIs and target achievements.

Person specification

You will need to demonstrate the following skills and experience.

To excel in this role, you will need to demonstrate:

• Proven experience in supporting projects or programmes, particularly in maintaining timelines and project documentation.
• Excellent interpersonal, presentation, and communication skills, with a demonstrated commitment to customer care.
• Skilled in supporting meetings, including booking, liaising with stakeholders, and preparing necessary documentation.
• Ability to produce detailed monthly, quarterly, and ad-hoc project status reports.
• Experienced in using databases to monitor or track stakeholder engagement.
• Proficient in a range of software packages including Word, Excel, PowerPoint, Visio, SharePoint, and MS Teams.
• Experience in developing, documenting, and maintaining processes to support efficient operational delivery.

Benefits

• About Us
  The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.

  At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:

  • Caring
    We care about our colleagues and the people whose lives we are here to transform.
  • Connecting
    We will transform lives through our ability to make positive connections.
  • Transforming
    We are committed to transforming lives and making a positive societal impact.

  Our Inclusive Working Environment
  By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.”

  Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.

  What We Offer

  • Generous Annual Leave – 30 days plus Bank Holidays
  • Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
  • Interest-free loan for season tickets for buses and trains
  • Cycle to work Scheme
  • Subsidised eye tests & flu jabs
  • Life assurance scheme
  • Give as you earn scheme
  • Employee assistance programme (EAP)
  • PAM Assist and PAM Life scheme (Wellbeing)
  • Enhanced family and sick pay
  • Paid volunteering (2 days a year)
  • Recognition Scheme
  • Discounts portal to numerous retailers

  Flexible Working

  We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

  Career Development
  In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

  Reserve List
  If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Application Process
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions