Casual General Assistant - Reading Town Hall

Reading Town Hall is looking for casual staff to join the Team, you’ll need to be able to work during bank holidays, weekends and evenings. If you would like to work at our beautiful venue, helping to host a variety of events or in our lovely café then this is the job for you! You’ll play a key part in setting up and supporting events, maintaining public areas, and helping to provide an exceptional experience for all who visit Reading Town Hall.

Reading Town Hall is a vibrant and busy conference centre which hosts a variety of events as well as home to The Pantry Café and Kitchen.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

To find out more details about Read Town Hall please visit our website on http://www.readingtownhall.co.uk

About the role:
Reading Town Hall is one of the town’s most iconic landmarks – home to a vibrant mix of cultural, civic, and community events. From weddings and concerts to corporate functions and exhibitions, our team ensures every event runs smoothly and that every visitor receives a warm welcome.

This is a varied role and where you will be required to work some shifts in our café, assisting our venues team with setting up and breaking down of rooms, bar work, waiting at weddings & dinners.

Your main duties will include:

• Assist in the café, catering & bar service as required ensuring efficient cash handling.
• Assisting with the set-up and clear-down of rooms for events, meetings, and functions.
• Moving and arranging furniture and equipment safely and efficiently.
• Supporting the day-to-day running of events, including customer assistance and basic cleaning.
• Ensuring health and safety standards are met and the building is kept presentable at all times.
• Providing excellent customer service to visitors, clients, and guests.

About you:
You’ll be someone who enjoys working in a varied, hands-on role and takes pride in delivering great service. You’ll need to be flexible, punctual, and able to work as part of a team. Experience in a hospitality, events, or facilities role would be an advantage, but full training will be provided.

The following experience is required for this role:

• Excellent Customer Service skills
• Basic knowledge of Food & Hygiene regulations and Health & Safety responsibilities
• Previous catering experience would be an advantage but not essential

You’ll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place.

Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success.

Our values and behaviours guide how we will achieve this:

WorkTogether as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do
DriveEfficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential
BeAmbitious - be demanding of our own performance – striving to be even better – and be prepared to engage with and challenge leaders in a constructive and positive way
Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed

For more information on this position please contact Javier Prado – Commercial Operations & Facilities Manager – [email removed]

Closing Date: Sunday 27th September 2026
Interview Date: To be confirmed
Interview Setup: Face to Face interviews at Reading Town Hall