Welfare Support Assistant

We are seeking a caring, compassionate and approachable Welfare Support Assistant to join our dedicated team on a permanent basis.

This is a rewarding opportunity for someone who is passionate about supporting the health, wellbeing and welfare of young people and who can provide a calm, reassuring presence within a busy secondary school environment.

The successful candidate will play an important role in supporting pupils who may be unwell, distressed or require additional pastoral support during the school day. You will work closely with colleagues across the school to ensure pupils feel safe, supported and able to engage positively in school life.

As a Welfare Support Officer, you will:

• Provide day-to-day welfare and first aid support to pupils and staff as required.
• Respond appropriately to pupils who become unwell, injured or require immediate support.
• Provide a calm and reassuring environment for pupils who are experiencing difficulties.
• Support pupils with their physical health, wellbeing and emotional needs.
• Maintain accurate and confidential welfare and medical records.
• Communicate appropriately with parents/carers regarding pupil welfare, following school procedures.
• Liaise with school staff and external professionals where appropriate.
• Administer medication in line with school policies and procedures, where trained and authorised to do so.
• Support the school's safeguarding procedures and report concerns appropriately.
• Promote good attendance, wellbeing and positive engagement with school.
• Ensure the welfare area is maintained in a clean, safe and organised manner.

Our ethos is ‘Aspiring and Achieving Together’. Whilst we are committed to ensuring that every student makes excellent progress, this concept stretches well beyond academic performance. We firmly believe that every aspect of school should equip learners to be successful in all areas of their lives, both now and for their future. Indeed, every single decision or action taken improves the life chances of all our learners. This is underpinned by ensuring The Westleigh school is a safe, nurturing and happy environment: put simply, The Westleigh School is a great place to learn and a great place to work.

Uniting with The Shaw Education Trust brings with it new opportunities and a wealth of resources to supplement our mission to improve outcomes for all our students. Colleagues will have access to a large range of well-established training opportunities, such as a fully funded L5 Instructional Coaching qualification or Accelerated Leadership training, for those aspiring to Middle Leadership. Outstanding teachers will also achieve Trust Professional Advocate designation, which provides exciting opportunities to support colleagues within both The Westleigh School and across other SET schools to share best practice. With this brings the opportunity to engage in the cross-trust peer review and Trust CPD programme.

All candidates are required to provide a supporting statement on the formal application forms which states clearly your reasons for applying, skills and experience for this position.

At Shaw Education Trust, we believe every role has the power to transform a life. Whether you’re supporting behind the scenes, inspiring in the classroom, or leading with vision, you will be part of something truly meaningful.

Our values—opportunity, integrity, community, and equity—guide everything we do. Our vision is “Opening doors to the world through the power of learning.” We bring this to life through our mission: working together to inspire communities where every school is valued, every voice matters, and every learner thrives.

We are a dynamic and growing family of primary, secondary, and special schools, proudly serving communities from Birmingham to Bury.

Our people are our greatest asset, and we are deeply committed to their development through high-quality training, apprenticeships, talent development programmes, and research opportunities, we empower our staff to thrive as skilled, confident professionals. We champion wellbeing, value every voice, and foster a culture where you feel supported, motivated, and inspired to make a real difference.

You will join a collaborative network of schools where shared expertise and a strong professional community drive success. Every academy within our Trust has an equal voice, and every colleague plays a vital role in shaping tailored learning experiences that raise aspirations and build brighter futures.

If you have the passion, dedication, and drive to help shape lives and create futures filled with promise, we would love you to join our team.

Together, let’s make the remarkable happen.

We believe every child has the potential to be extraordinary.

In our secondary schools, we pride ourselves on our innovative approach to curriculum design, to ensure all our schools have breadth and ambition for all students, regardless of their starting points and barriers. Standard curriculum models don’t always engage all students, so we constantly seek to innovate and provide better opportunities to develop both knowledge and skills for life. We want our students to believe their curriculum is bold, exciting, purposeful, and ultimately leads to something meaningful for them. Some examples of our innovation include moving towards a trust wide approach to enrichment and competitions, to provide a world class enrichment programme and more opportunities for essential skills like reading and cultural capital. We are also introducing vocational and technical pathways, which run through the normal school curriculum but attract support from leading employers and universities to develops work-readiness in our students, so that they can progress onto T Levels and apprenticeships.

Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment:

• An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
• Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays)
• Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
• Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
• Free Eye Tests
• Cycle to work scheme
• Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust.

We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one.

Colleagues within the Trust benefit from: Access to a full range of courses both in-house and professionally accredited. These courses include a variety of the National Professional Qualifications and the Early Carer Teacher Programme delivered by Shaw Education Trust as a delivery partner for Ambition Institute. 

• Experienced leadership and subject-specific support.
• Guidance from former HMIs and serving Ofsted Inspectors within the Trust.
• Access to the Trust’s Institute of Education and SCITT.
• Opportunities to work with different schools within the Trust as a Professi