DTEC Talent Retention Officer

37 Hours Per Week | One year fixed term contract in the first instance, subject to funding | £36,070 Per Annum

Who we are

At City College Plymouth you will be joining a college that is proud of its culture, where our core values of Respect, Ownership and Integrity are there to nurture and support a passion for teaching and learning, enriching our community through knowledge, experience and skills enabling every student to be the best they can be.

At City College Plymouth, one of the country’s largest providers of quality education and training, we are going through a period of transition to enable us to propel education into the future. We pride ourselves on delivering a learning environment and organisational culture that impact positively on the health, wellbeing and sustainability of our community and enables all our students and staff to achieve their full potential.

The Role

We are seeking a learner-focused professional to provide targeted mentoring, engagement and progression support across the DTEC. You will work directly with learners to identify and address barriers to participation, improve retention and achievement, and build confidence and readiness for progression into apprenticeships, higher technical study and defence-related employment. Working closely with curriculum, careers and employer-engagement colleagues, you will help ensure learners receive timely, personalised support and that those from underrepresented groups can access and sustain successful technical career pathways.

What Will You Bring to the Role

• Collaborating - Able to recognise changes in learner engagement, confidence and wellbeing, understand individual barriers and perspectives, and build supportive relationships that encourage participation and progression.
• Focused - Able to remain attentive to learner attendance, engagement and progress information, focus on the most important risks, and make timely and appropriate decisions about support and escalation.
• Learning - Able to learn from patterns in learner behaviour, feedback and outcomes, anticipate where disengagement or progression barriers may develop, and adapt interventions to the needs of individual learners.
• Persistence - Able to provide consistent support when learners experience setbacks, maintaining patience, confidence and determination and trying alternative approaches to help learners remain engaged and progress successfully.