Financial Operations Assistant

The Financial Operations Assistant will report to the Financial Operations Manager on a day-to-day basis and will be responsible for day-to-day billing of their allocated cycles and ensuring they are completed on time. The Financial Operations Assistant will work closely with various departments, such as finance, accounting, and customer service, to assist the Financial Operations Manager to streamline billing procedures and resolve billing issues. The Financial Operations function, of the Radius Group is expected to continue through a period of strong growth, both organically, and through acquisition, so it is expected that this role may also evolve in line with the company growth. Key Role Responsibilities Billing Process Duties: Completion of all allocated monthly billing cycles. Responsibility of cycle billing dashboard, ensuring all new orders are added, amended or ceased. Ensuring all products ordered are added to the billing platform. Preparation of month end cycle bill pack. Ensure invoices are raised and securely distributed to customers in accordance with the team billing calendar, develop and implement efficient billing processes and procedures to ensure accuracy and timeliness. Work, where required, on ad-hoc projects ensuring the quality of data within billing systems and improved ways of working through automation monitor and review billing activities to identify any errors, discrepancies, or issues and take appropriate corrective actions. Maintain a thorough understanding of the organisation's billing systems, software, and related tools. Demonstrate a continuous improvement mindset by identifying and delivering enhancements to the billing process / systems. Other ad hoc duties / improvement projects as requested by the Senior Billing manager. Process improvement, reduction of manual and duplicated processes. Customer Service and Communication: Collaborate with customer service teams to address billing inquiries and disputes. Foster strong relationships with internal departments, external vendors to facilitate effective billing processes. Be able to successfully multitask and prioritise work and adapt to changing environments Keen eye for detail and problem-solving skills Strong Excel skills (training will be provided where necessary) Self-motivated and self-disciplined to achieve targets Professionalism with respect to conduct around peers and colleagues at all times Will require good judgement and decision-making skills Strong commitment to providing the very best customer service Positive attitude and enthusiasm towards work Excellent communication skills, both written and orally Good team worker Ability to identify and implement system and process improvements to increase the efficiency of the department Be able to demonstrate commercial awareness Previous financial experience is not a necessity Ability to learn and get up to speed quickly Good experience in Microsoft Excel e.g. pivot tables, formulas Similar billing role in previous organisation / billing department Working Knowledge of Supplier Portals, CDR, SDR Data Working knowledge of Affinity (Beneficial) Working knowledge of Salesforce (Beneficial) Benefits: A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from day one. A commitment to building a working environment that values inclusivity, innovation, agility, and drive. 25 days holiday + Bank Holidays Employee Fuel Card Retail Discounts Health and Wellbeing support services #LI-JW1 Diversity, Equality & Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support. We also offer: Global Female Health Policy & Female Health Champions Pregnancy Loss and Fertility Treatment Policies Endometriosis Friendly Employer (UK) Women-focused gym & female health events Mental Health First Aiders Disability Confident Committed Employer (Level 1) Race at Work Charter signatory Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge. Give as you earn scheme (payroll giving) and match funding Next Steps If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of th…