Community Care Officer Level 2

Job Introduction

We are delighted to offer threefull time posts for the role of Community Care Officer Level 2 (CCO) within our Lincolnshire Conversation Team. The areas we cover are: Lincoln, Gainsborough, Hykeham and surrounding villages.

This is a fixed term contract running to 30/03/2028. The positions have arisen due to internal progression and development within the team.

A Community Care Officer level 2 (CCO) plays a vital role in supporting adults with care and support needs, ensuring they receive the right support to live independently. This role is central to delivering statutory duties under the Care Act 2014.

About the role

As part of the Lincolnshire Conversation team, you will work with people who require guidance and support. Our goal is to support people to achieve their aspirations, access their communities, and promote independence. Working in a person-centred, strengths-based approach, you will complete Adult Needs Assessments and Reviews in line with the Care Act, focusing on what individuals can do rather than what they cannot do.

You must have the ability to travel across the county within reasonable timeframes in order to meet the needs of the service. This may include responding to unplanned visits at short notice, which could involve travel outside the local area or county. Mileage expenses are reimbursed for travel from the office to appointments.

Our core office hours are 08:45–17:15 (Mon-Thu), 08:45–16:45 (Fri). We work a mixture of home based and office working. Currently we work from offices at a minimum of two days per week, however, there will be a requirement to be in the office when required to meet the needs of the service.

About you

At Lincolnshire Conversation team we are proud of the work that our team completes and the high-quality service we deliver. Recruiting the right person is essential to ensure we continue to provide the best possible support to our colleagues and the people who use our services. This reflects our commitment to Making a Difference across Lincolnshire.

You will have experience in strength-based assessment including risk assessments, care planning to enable supporting our goal to deliver person-centred, solution-focused support.

We are looking for someone who demonstrates:

• A positive and proactive attitude, with self-motivation and enthusiasm to achieve the best outcomes.
• Respect for individuals, ensuring dignity and choice are at the heart of everything we do.
• Excellent communication skills is required with the ability to use verbal and non verbal cues and apply professional curiosity when needed.
• Creative thinking and problem-solving, to deliver innovative solutions that meet person needs.
• The ability to remain calm and effective under pressure, including in emergency situations.
• A collaborative approach that values Teamwork, supporting colleagues and contributing to a positive, inclusive culture.

By joining us, you’ll help us achieve our shared vision: empowering people, promoting independence, and improving lives across Lincolnshire.

A full person specification is available in the attached job description: it is advised that you review this prior to commencing your application.

About the team

The Lincolnshire Conversation Team West are a creative, innovative, passionate team who want to provide the best service we can to the people in our area. We expect our team members to take great pride in their work when supporting people and providing guidance/support to their families. We work within the ages of 18 to 106! We are a very supportive and positive team. We are also dedicated to continually learning and developing our skills in a creative way. Everyone is unique and brings a wealth of experiences and qualities/skills to the job.

Our offices bases are in Lincoln, Hykeham and Gainsborough.

About our offer

We celebrate our team's achievements and share our experiences. It is important that Practitioners feel appreciated and supported – our staff are our most valued asset. We provide 1-1 meetings, team and development meetings, extensive training and learning, and opportunities to help shape the delivery of services.

Along with a competitive salary we offer:

• A generous pension scheme
• Reimbursement for professional registration fees
• Career progression opportunities
• A generous annual leave entitlement

Further details can be found in our rewards and benefits brochure.

If you would like an open and informal discussion regards this role then please contact Charlotte Middleton via email on [email removed]

Closing date: 11/10/2026

Interviews: 19/10/2026

At Lincolnshire County Council, we believe our people are at the heart of everything we do. That’s why we offer a rewarding package designed to support your work–life balance, health and wellbeing, financial security, and career growth. Find out more about our offer to you in the attached brochure.

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Pack here to support you in your application.

Please be advised that this position may be subject to a criminal record check.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an applicati