Lead Infrastructure Engineer

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

Shape the Future of HMRC’s Technology Platforms.

The Chief Engineering and Platform Office (CEPO) are leading HMRC’s technology transformation — simplifying systems, modernising IT delivery, and creating a future-ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service-based solutions from trusted commercial partners.

CEPO ensures HMRC’s business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards — enabling efficient, reliable, and user-focused digital experiences for millions of customers.

About the Teams

Successful candidates will join one of three specialist teams within CEPO:

Enterprise Cloud Services (ECS) – ECS delivers secure, scalable cloud platforms that underpin HMRC’s digital services. With a broad customer base and diverse requirements, ECS provides foundational infrastructure that enables other teams, including EIS, to build and innovate.

Enterprise Integration Services (EIS) – EIS ensures seamless connectivity and data flow across HMRC’s systems. Acting as a consumer of ECS, EIS plays a critical role in driving integration standards and enabling interoperability across platforms.

Contact Engagement Platform (CEP) – Build and run the core platforms that underpin HMRC’s customer facing digital services. Further, CEP sets engineering standards and drives platform excellence across HMRC, ensuring consistency, resilience, and innovation in every solution we deliver.

Job description

As a Lead Infrastructure Engineer, you will manage infrastructure services and lead teams to design, build, and support complex infrastructure solutions. You will oversee programmes and projects, ensuring alignment with organisational strategy and operational integrity. This role requires expert-level technical knowledge, leadership skills, and the ability to anticipate future technological trends.

Person specification

We seek a strategic leader with deep technical expertise and hands-on experience managing large-scale cloud infrastructure projects. You will lead by example in delivering code in critical projects to a high standard.

You will also bring excellent communication skills and an ability to influence at senior levels, alongside a strong understanding of modern development standards and security practices. You will provide technical leadership, manage third-party suppliers, and ensure systems integration standards are applied effectively.

Other responsibilities include defining strategic roadmaps, managing resources, driving continuous improvement, and embedding security controls into all solutions. You will lead others in applying modern development standards and troubleshoot complex technical issues across multiple technology domains.

Key Responsibilities

• Lead the design, implementation, and administration of complex Cloud infrastructure solutions and services.
• Establish standards and procedures for systems integration across the service lifecycle.
• Define and maintain strategic technology roadmaps for infrastructure services.
• Interact with, read, and write code to support automation and baseline repair activities.
• Design solutions with embedded security controls to mitigate security threats.
• Establish standards and procedures for systems integration across the service lifecycle.
• Manage planning and coordination of system and acceptance tests, including functional and non-functional specifications.
• Troubleshoot and resolve complex technical issues using lateral thinking across computing, storage, networking, and software.
• Lead teams in applying modern development standards and best practices.
• Mentor and guide infrastructure teams to deliver high-quality outcomes and continuous improvement.

Essential Criteria

• Expert knowledge of IT infrastructure and ability to lead teams in secure by design implementations.
• Ability to identify and apply modern development standards and lead others in applying them.
• Experience establishing standards and procedures for systems integration.
• Proven leadership and mentoring skills with a focus on continuous improvement.
• An ability to read and write code and perform basic remediation activities.
• Experience managing system and acceptance test planning and providing authoritative advice.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office closures

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These sites are:

• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
• Telford Plaza, Telford - moving to Parkside Court, Telford

You will be given more information about what this means at the job offer stage.

Benefits

Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC