bbbh8175_1789646268

Product Owner, Claims | Up to £90,000 | Hybrid, Buckinghamshire | Regulated Insurance
Most Product Owner roles hand you a backlog and a set of ceremonies someone else designed. This one asks you to build the model. Our client, a well-established UK insurer, is about to go live on a new claims platform. They want their first dedicated Product Owner to take claims out of programme mode and into genuine, long-term product ownership.
You'll set the vision, shape the roadmap, and define what good product ownership looks like in a business where it hasn't existed outside a programme before. As more product squads follow, yours becomes the template.
The Role

Own the claims product vision and roadmap, and turn business strategy into a prioritised backlog.
Lead the handover from programme delivery into continuous improvement, including reviewing and reshaping an inherited backlog of 100+ items.
Set up product ownership from the ground up: ways of working, decision rights, success measures and a clear North Star.
Identify and deliver early wins after go-live that show the business what product ownership can do.
Shape a phased roadmap for automation and straight-through processing, working with data and AI colleagues.
Manage an agreed change budget, with every change backed by a clear benefit case.
Make sure change meets FCA Consumer Duty, conduct and data protection requirements.

What We're Looking For
Essential:

Proven experience as a Product Owner or Product Manager in insurance or regulated financial services (banking, mortgages, lending).
Ownership of product strategy and roadmap, not just backlog prioritisation.
Experience establishing product ways of working where little structure existed.
Strong stakeholder management, including bringing non-product colleagues on the journey.
Comfort with Agile delivery in a matrix model.

Nice to have:

Claims or general insurance experience (claims specialists will support you, so this isn't essential).
Exposure to automation, AI or straight-through processing initiatives.
CRM-based platform experience.
CSPO or equivalent certification.

What's On Offer

Salary up to £90,000 plus a strong benefits package.
Hybrid working, with two days a week on site.
A genuine build role with senior sponsorship and a new customer experience function growing around you.
A structured handover period, with experienced subject matter experts alongside you.
A considered, steady environment, suited to someone who wants to build lasting foundations rather than chase quick change.

Interested? Apply below or message Connor directly for a confidential conversation. Shortlisting is underway this week.