Dispenser

About Bolt Pharmacy and AIOS Bolt Pharmacy is our main UK pharmacy brand and part of AIOS, the company building the world's first full-stack AI doctor. This role is based at Bolt Pharmacy in Blackburn. AIOS is at $400M ARR, growing from $10M/yr 12 months ago. We're the world's fastest growing AI doctor. We're faithfully serving >200k/mo patients via Bolt Pharmacy. We're profitable. Our strategy exists at the intersection of two strong theses: The AI doctor that wins will get to escape velocity using GLP-1s, the fastest growing consumer product in history. The $2T European healthcare market is overlooked by the most talented builders. Our master plan: Step 0 → $100M/yr by end of 2025 : We went from $10M to $100M in 6 months serving the UK GLP-1 market. Step 1 → $1B ARR by end of 2026 : Over the last 12 months we've grown from 3k to 150k UK active GLP-1 patients. We'll continue this growth curve to hit $1B ARR. Step 2 → $10B ARR by end of 2028 : Blitzscale Europe. We'll be Europe's largest GLP-1 provider. Step 3 → $100B/yr by end of 2031 : Get regulatory approval across Europe for our Full Autonomous Prescribing (FAP) system. Win contracts at scale with European payers to mass replace human labor. We'll be the dominant full-stack AI doctor in Europe. Step 4 → $1T/yr by end of 2035 : With one line of code and zero human time, you can use AIOS to treat any patient globally with any medication. In so doing, we'll become the world's first trillion-dollar healthcare company. We're a young, founder-led company. This is still Day 1 and all our work is ahead of us. Being a Dispenser at Bolt Pharmacy We are building a world-class team. As a Dispenser at Bolt Pharmacy (part of AIOS), your fundamental role is to turn prescriptions into treatment patients can count on - safely, accurately and at pace. You'll be at the heart of our dispensing operation, selecting, labelling and securely packing medicines for patients across the UK. You'll take ownership of your work within your qualified scope, follow dispensing procedures precisely and escalate clinical questions to our pharmacists. Every prescription has a person behind it. You'll keep quality high as volumes grow. From protecting the cold chain and monitoring storage temperatures to managing stock and checking deliveries, you'll help keep medicines safe and orders moving. You'll report errors and near misses promptly, so we learn quickly and keep improving. Working alongside pharmacists, fellow dispensers and our stock and customer service teams, you'll help resolve issues before they delay treatment. You'll also support trainee dispensers and spot practical ways to make Bolt Pharmacy's operation more efficient. Your experience will help raise the standard of the whole team. Great performance means consistently processing 30+ orders per hour while maintaining over 99.5% dispensing accuracy, zero critical errors and full compliance with our procedures. Patients receive the right treatment, colleagues trust your work and we can serve more people with confidence. This is a full-time, on-site role at Bolt Pharmacy in Blackburn, UK, working standard business hours with possible shift patterns. You'll report directly to our Shift Lead and work closely with our Site Operations Lead, Michal Binkowski . You'll work most closely with Bolt Pharmacy's pharmacists, qualified and trainee dispensers, Stock Control and Customer Service, combining dispensing oversight, shared workloads and patient support. Key responsibilities Get every prescription right: Select, label and prepare medicines accurately within your qualified scope, following SOPs and escalating clinical queries to pharmacists. Keep treatment moving: Process and securely pack 30+ orders per hour while maintaining accuracy, safety and compliance. Protect every medicine: Maintain cold-chain controls, monitor fridge and room temperatures, and escalate storage deviations immediately. Take ownership of stock: Check incoming deliveries, maintain correct storage and rotation, and support stock takes so medicines are available when needed. Make quality everyone's business: Record errors, near misses and incidents promptly, keep workstations clean and compliant, follow hygiene and PPE procedures, and suggest practical improvements. Raise the team's standard: Guide trainee dispensers, support colleagues and work with Customer Service to resolve patient queries and order updates. Need to have Dispensing qualification: You hold a valid Buttercups certification or equivalent dispensing qualification. Experience at pace: You've worked in high-volume dispensing and can consistently meet a target of 30+ orders per hour without compromising safety. Attention to detail: You bring exceptional accuracy to medicine selection, labelling and prescription preparation. Ownership within your scope: You organise your workload independently, follow SOPs precisely and know when to involve a pharmacist. Professionalism: You're reliable, punctual and…