Credit Controller

VH Financial Recruitment is partnering with a leading global organisation to recruit an experienced Credit Controller to join its growing finance function in Manchester.

This is an excellent opportunity for someone with a background in Credit Control, Accounts Receivable or Order-to-Cash (OTC) to join a collaborative Shared Service Centre environment.

Working as part of the Order-to-Cash team, you will take responsibility for managing customer accounts, allocating cash receipts, monitoring outstanding balances and ensuring payments are received within agreed terms.

THE ROLE

Key responsibilities will include:

• Managing a portfolio of customer accounts
• Proactively chasing outstanding and overdue debt
• Monitoring customer payments against agreed payment terms
• Processing and accurately matching cash receipts
• Cash allocation and investigation of unallocated payments
• Analysing customer accounts and resolving discrepancies
• Maintaining and reviewing customer credit limits
• Preparing bank deposits and completing account reconciliations
• Working closely with customers to resolve payment and account queries
• Supporting intercompany processes
• Liaising with internal finance teams and key stakeholders
• Supporting the transition and handover of processes into the Shared Service Centre
• Assisting with SOP documentation, knowledge capture and knowledge transfer
• Ensuring compliance with internal financial controls and policies
• Identifying opportunities for process improvement across Credit Control and OTC

KEY SKILLS & EXPERIENCE

• Previous Credit Control / Accounts Receivable experience
• Strong understanding of Order-to-Cash (OTC)
• Debt collection and customer account management
• Cash allocation and receipt matching
• Customer account and bank reconciliations
• Experience resolving payment and account queries
• Strong communication and stakeholder management skills
• Good analytical and problem-solving ability
• Experience working within a Shared Service Centre environment would be advantageous
• Process improvement / finance transformation exposure would be beneficial
• Confident working independently as well as part of a wider finance team

THE OPPORTUNITY

This is a great opportunity to join a dynamic global finance environment where you will gain exposure to broader OTC processes while contributing to ongoing process improvements.