Credit Controller

Role: Credit Controller
Location: Manchester
Job Type: Permanent, Full-time
Salary: £28,000 - £30,000 + Bonus

We have an exciting opportunity for an experienced Credit Controller to join a high-performing Credit Control team within a nationally recognised business, ranked as one of the UK’s Best Big Companies™ to work for and widely recognised for its commitment to Learning and Development.

This role will see you managing a portfolio of client accounts, taking ownership of cash collection and debtor management, while delivering a high standard of client service. You will play a key role in reducing debtor days and improving cash collection performance, working closely with internal stakeholders across the business.

The Role
- As Credit Controller, you will have responsibilities across Cash Collection, Query Resolution and Account Management, including:
- Achieving monthly cash collection targets through proactive and overdue credit control
- Monitoring daily cash receipts to ensure accurate and up-to-date reporting information
- Liaising with internal colleagues to resolve invoicing and billing queries efficiently
- Processing credit notes once appropriate authorisation has been obtained
- Delivering excellent client service across all interactions
- Providing monthly statements to clients
- Reconciling client accounts covering both billed and unbilled debt, using Excel to highlight outstanding balances and queries requiring resolution

What We’re Looking For
- Previous Credit Control experience within a large organisation
- Target-driven with a strong focus on results
- Ability to work independently while managing competing deadlines
- High level of attention to detail
- A flexible and committed team player
- Strong communication skills, both over the phone and via email
- Strong Excel skills

Benefits Of The Role
- Discretionary bonus scheme
- 26 days annual leave plus bank holidays
- Flexible and hybrid working model
- Ongoing investment in learning and development
- Colleague health and wellbeing programme
- Free access to an onsite gym and discounted gym memberships
- Rooftop bar and social area access
- Mental health support through free, confidential advice and counselling
- Access to free wellbeing apps
- Free onsite parking