Senior Delivery Manager

Job summary

This role will work within the Policy, Digital & Data Directorate. The role holder will play a pivotal role enabling and leading cross-functional teams to successfully deliver digital projects and products. They will lead teams by example, fostering collaboration and removing obstacles.

The role holder will coach and enable teams, identifying practices to optimise quality, improve processes, and demonstrate value delivery for their context. Their proven ability to facilitate effective communication and empower teams will be crucial in ensuring the timely and efficient delivery of digital solutions that align with user needs and stakeholder objectives.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday

• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Job description

Your responsibilities will include, but aren’t limited to:

1. Lead and coach cross-functional teams to deliver digital projects and products.
2. Foster a culture of empowerment, accountability, and psychological safety within teams.
3. Track financials and manage commercial aspects to ensure value for money.
4. Promote high standards of quality, user-centered design, and continuous improvement.
5. Champion Agile and Lean ways of working, coaching teams in iterative delivery.
6. Remove obstacles and facilitate effective communication between teams and stakeholders.
7. Collaborate with internal and external partners to align delivery with strategic goals.
8. Plan team capacity and priorities, ensuring alignment with business objectives.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Required experience:

To be successful in this role you will need to have the following experience:

• Proven experience leading cross-functional teams to deliver digital products within the public sector or relevant industry.

• Expert understanding of Agile and Lean methodologies and practices, gained by extensive real-world experience.

• Experience of working with a facilitative leadership approach in cross-functional teams.

• Exceptional facilitation, communication, and interpersonal skills.

• Experience in risk management and budget tracking.

Additional Information

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

Regular travel to other offices will be required, which may involve overnight stays.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Qualifications

Required certifications: Certified ScrumMaster (CSM/PSM), or Agile Certified Practitioner (PMI-ACP) or Kanban Management Professional (KMP 1) or equivalent is required.

You will be required to provide evidence that you hold any essential qualifications/licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Delivering at Pace
• Leadership

Technical skills

We'll assess you against these technical skills during the selection process:

• Agile and Lean practices
• Maintaining delivery momentum

Benefits

Alongside your salary of £44,241, Driver and Vehicle Standards Agency contributes £12,816 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Offered Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).

• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.

• Access