Delivery Manager

Job summary

The National Archives is looking for an experienced Delivery Manager.

At The National Archives we aspire to create outstanding digital services for our users (government, the public, students and academic researchers). This is a key element of our ambitious vision to transform our services, ensure the public record thrives and survives, and open up access to 900 years of British history.

As Delivery Manager in the Access to Digital Records team you will be responsible for delivery managing services and providing free and open access to Case Law via https://caselaw.nationalarchives.gov.uk.

You will work within a blended multi-disciplinary product team made up of in house staff and contractors. The team will comprise of a service owner, product owner, back-end and front-end developers, user researchers, designers and data specialists.

Job description

Full job description attached (see below).

Person specification

Essential:

• A proactive, passionate, positive and delivery focused expert and strong advocate of Agile product delivery practices. You will have practical experience in a range of Agile methods, frameworks, methodologies and tools, and understand which best to apply in a given situation

• User-focused, with proven experience of delivering robust, secure and inclusive digital products that meet user needs, technical requirements, legal or policy constraints and the quality expectations of the business.

• Comfortable working in a continuous learning environment, dealing with ambiguity and change and balancing multiple priorities.

• Skilled at building trust, reflecting, motivating and challenging the team, and innovating to create or tailor new ways of working.

• Strong diplomacy and negotiation skills, allowing you to engage with team members, colleagues and senior stakeholders, build effective relationships and achieve buy-in collaboratively.

• Experience of managing multi-disciplinary teams who may work across one or more projects, with a proven ability to build a positive team culture
• Support teams in becoming self-organising and coaching and mentoring team members who are new to Agile ways of working. We expect team members to come and go as their skills are needed.

• Experience of developing product roadmaps, structuring and tracking work, managing spend and communicating and forecasting progress and velocity.

Desirable:

• Knowledge of Jira, Confluence or other work tracking tools.

• Experience of coaching and motivating and empowering your team who are managed by others.

• Understanding of the digital landscape, with experience of relevant sector(s) (government, archives, UK case law, information services, culture and heritage).

• Understanding of data formats and cloud platforms.
• SC clearance or ability to obtain (3 years residence in UK)

This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department.

A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time.

Application Process:
• Interview: Interviews will be held on-site and as part of the interview process you will be asked to give a presentation relevant to the responsibilities of the role.
• Personal Statement: We ask all applicants to submit work history details and a personal statement, not exceeding 1200 words, addressing the 4 criteria listed below.

Selection for interview will be based on how you meet these 4 criteria, so please ensure that your statement demonstrates in detail how you meet these requirements, using subheadings for each criteria where possible. The remaining criteria will be assessed at interview stage, alongside these criteria. (please see job description below for full list).

Essential criteria for personal statement:

• A proactive, passionate, positive and delivery focused expert and strong advocate of Agile product delivery practices. You will have practical experience in a range of Agile methods, frameworks, methodologies and tools, and understand which best to apply in a given situation.
• User-focused, with proven experience of delivering robust, secure and inclusive digital products that meet user needs, technical requirements, legal or policy constraints and the quality expectations of the business.
• Experience of managing multi-disciplinary teams who may work across one or more projects, with a proven ability to build a positive team culture
• Experience of developing product roadmaps, structuring and tracking work, managing spend and communicating and forecasting progress and velocity

Applicants invited to interview will be assessed against ALL of the essential criteria.

Sponsorship: We are unable to offer sponsorship for this role.

Benefits

Alongside your salary of £53,100, The National Archives contributes £15,383 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).Generous benefits package, including pension, sports and social club facilities, onsite gym, discounted rates at our on-site cafe and opportunities for training and development.

Any move to The National Archives from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk;

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

Reasonable adjustments:

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact The National Archives via [email removed] as soon as possible before the closing date to discuss your needs
• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.Pe