Housing Partner
Vox Network Consultants · Berkshire, Berkshire
Housing Partner at Vox Network Consultants, based in Berkshire, Berkshire, paying £27.00 per hour. This is a contract role.
- Salary
- £27.00 per hour
- Location
- Berkshire, Berkshire
- Contract
- Contract
- Posted
- 14 hours ago
- Closes
- 11 Oct 2026
- Sector
- Housing Officer
About 28% above the going rate for housing officer
Reference V85103544
About the role
Rate: £27.00 per hour
Contract: 3 month Ongoing temporary contract
Role Purpose As a Housing Partner, you will provide a proactive, face-to-face tenancy management service, building strong relationships with residents across your patch. You’ll play a vital role in ensuring tenancies are well managed, properties are maintained to a high standard, and customers receive the right support at key stages of their tenancy.
Key Responsibilities
- Deliver a customer-focused tenancy management service, building positive relationships with new and existing residents.
- Support residents at key tenancy stages — viewings, sign-ups, tenancy audits, and end-of-tenancy visits.
- Manage tenancy-related matters such as succession, assignment, and mutual exchanges, ensuring compliance with legislation and policy.
- Assist the Housing Project Lead with letting new build properties and embedding new neighbourhoods.
- Take appropriate enforcement action where tenancy breaches occur, including legal proceedings for issues such as fraud, nuisance, and abandonment.
- Support colleagues to gain access for essential health and safety checks and compliance-related services.
- Conduct property inspections and tenancy audits, ensuring homes are safe, suitable, and meet standards; agree action plans where improvements are needed.
- Proven experience in tenancy management or housing officer roles within a local authority or housing association.
- Strong understanding of housing legislation, tenancy law, and enforcement processes.
- Must have a valid drivers license and access to a vehicle
- Excellent communication and problem-solving skills, with a focus on delivering outstanding customer service.
- Ability to manage a diverse workload and work independently in a hybrid environment.
- Driver required with own car
PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.
Reference: V85103544 · Posted 14 hours ago · Closes 11 Oct 2026 · Listed via Vox Network Consultants
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