Hospitality Assistant

Selecta is the European leader of Tech-enabled retail, leading the way in unattended Food & Beverage solutions and Specialist Coffee services. We are hiring Client-focussed Hospitality Assistant to work onsite in our Client’s corporate offices, specifically as part of the hospitality team within their state-of-the-art Conferencing centres. The ideal candidates will be passionate about providing an excellent service, must be very well presented with superb communication skills (this is a highly corporate environment), and must have a can-do attitude.

Responsibilities

• Much of your time will be dedicated to restocking and cleaning self-serve coffee machines and drinks supplies, plus keeping the drinks area and meeting rooms perfectly tidy
• Meet and greet guests as they arrive in a discreet and professional manner
• To be fully aware of the various opening and closing procedures, ordering procedures as well as the different food and beverage service offers available
• Ensuring rooms are cleared after every service and ready to be reused, plus reporting any faults to the relevant department
• To ensure that all events and meeting room preparation, set-up and services are completed promptly and efficiently to the impeccable standards and time scales set
• Being fully aware of the daily and monthly menus in order to answer any queries made by clients or their guests regarding dietary requirements or allergens
• Acting as a runner for food and beverages from the kitchen to the meeting rooms
• Ensuring all silverware used during lunch and dinner service is kept secure and clean when not in use
• To work on a weekly rota to cover the various locations for holidays, sickness and additional support as needed

Requirements

• Previous experience in a client facing environment is essential
• A background working in luxury hospitality/hotels/restaurants OR smart front-desks/ receptions OR corporate conferencing or events is highly transferable
• Team-player - collaborates across teams to leverage expertise and services
• Stickler for detail with exceptionally high standards related to service and cleanliness
• Confident with good communication skills
• Must be resident in the UK with the necessary right to work documentation

We look forward to receiving your application!

At this stage we can only accept applications for individuals already living in the UK and with the right to work in the UK. In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Selecta UK recognises the benefits of a diverse workforce, and we therefore welcome applications from all backgrounds and all sections of the community.

Benefits

• 25 days holiday pa + bank holidays
• Life assurance of 2x yearly salary
• Security of 5-weeks paid sick leave
• Development opportunities available and clearly mapped career paths
• You are supported by a strong leadership team

At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.