Claims Adjuster

Claims Adjuster - London Market (Energy)
LeedsCompetitive salary + annual bonus + exceptional benefits package
Avencia are partnering with a leading global insurer to hire a Claims Adjuster into their growing London Market Claims team in Leeds.
This is an excellent opportunity for an ambitious claims professional looking to build their London Market exposure within a collaborative and highly respected team environment. The role offers genuine long-term progression, broad stakeholder exposure, and the chance to work closely with London-based colleagues across specialist lines of business.
The Opportunity
The Leeds Claims team works closely with London Market colleagues across:

Marine Liability
Energy (including Renewables)
Professional & Financial Risks (PFR)

You'll manage a portfolio of higher-volume, lower-value London Market claims, playing a key role in delivering an excellent claims service and supporting the wider Claims Value Proposition.
The successful candidate will align to one specialist area while benefiting from broad exposure across the wider team and market.
This role would suit someone with existing commercial claims experience who is looking to further develop within the London Market environment.
Key Responsibilities

Managing a portfolio of London Market claims from first notification through to settlement
Triaging, diarising and reviewing claims in line with reserving and claims philosophies
Maintaining accurate records across internal and London Market systems
Building strong working relationships with brokers, insureds, co-insurers and third-party providers
Liaising with TPAs, lawyers and adjusters, monitoring service standards and escalating concerns where appropriate
Collaborating with Underwriting, Actuarial and Reinsurance teams
Assisting with reporting, claims trend analysis and MI
Contributing ideas around process improvement and team initiatives

Skills & Experience
Essential

Previous claims handling experience within commercial insurance
Strong communication and stakeholder management skills
Organised and proactive approach to workload management
Strong attention to detail and problem-solving skills
Comfortable using Microsoft Office and learning new systems

Desirable

Exposure to the London Market environment
Experience handling Marine, Energy, Renewables or Professional & Financial Risks claims
Understanding of London Market systems and processes
Experience analysing claims data or identifying trends
Collaborative and team-oriented mindset

Benefits

Competitive salary and annual bonus
25 days holiday plus Bank Holidays, with holiday buy/sell options
Excellent pension contribution
Private medical and dental cover
Life assurance, income protection and travel insurance
Season ticket loan and additional flexible benefits
Strong learning, development and long-term career progression opportunities