Receptionist - Part Time (25h)

📌 Job Title: Part-Time Receptionist
📍 Location: Cardiff
🕒 Hours: 25 hours per week, Monday to Friday
⏰ Shifts: 08:00 - 13:00 and 13:00 - 18:00.
💷 Pay Rate: £12.90 per hour
📅 Sector: Wider Public Sector

About the Role:

We are currently seeking a reliable, professional, and friendly Part-Time Receptionist to join a public sector organisation in Cardiff. This role is vital in ensuring a welcoming and efficient front-of-house service to visitors, staff, and the wider community.

You will be the first point of contact for all face-to-face and telephone enquiries, providing excellent customer service and administrative support in a fast-paced, public-facing environment.

Key Responsibilities:

• Greet and assist visitors in a professional and courteous manner

• Manage incoming calls, emails, and enquiries

• Maintain visitor logs and ensure security procedures are followed

• Provide general administrative support to internal teams

• Schedule appointments and manage meeting room bookings

• Handle incoming and outgoing mail

Requirements

• Excellent communication and interpersonal skills

• Strong organisational skills and attention to detail

• Ability to remain calm and professional under pressure

• Competent in the use of Microsoft Office (Word, Outlook, Excel)

Working Hours:

You will work 25 hours per week, Monday to Friday, on a rotating shift pattern:

• Morning Shift: 08:00 - 13:00

• Afternoon Shift: 13:00 - 18:00

Flexibility to cover either shift is essential.

They also have a short-term need for a 12:00 - 17:00 shift Monday to Friday.

What We Offer:

• Competitive hourly rate of £12.90

• Opportunity to work within a respected public sector organisation

• Supportive team environment

Please apply as soon as you are able to as we will be shortlisting applications as we receive them

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.