Programme Delivery Lead

Job summary

The Infected Blood Compensation Authority (IBCA) is a new arm’s-length body set up, at unprecedented pace, to administer compensation to people whose lives have been impacted by the infected blood scandal.

IBCA will ensure payment is made in recognition of the wrongs experienced by those who have been infected by HIV, Hepatitis B or C, as well as those who love and care for them. They have been frustrated and distressed by the delays in achieving proper recognition, and we must help put this right.

We are committed to putting the infected and affected blood community at the centre of every decision we make and every step we take to build our organisation to deliver compensation payments.

IBCA employees will be public servants. If successful in this role you will be appointed directly into IBCA, on IBCA terms and conditions as a public servant.

Successful applicants will join the Civil Service Pension Scheme.

Please note that the mission of IBCA means that it is likely to be fully operational for a period of approximately up to 5 years, after which IBCA will become a smaller residual service. When IBCA’s work begins to wind down, IBCA employees will receive support and practical guidance to find a new role, whether in the Civil Service, another Arm's Length Body (ALB), or an external employer.

Job description

You will be the engine room of a high-profile, dedicated programme: "Making IBCA a Great Place to Work". Working closely with the Programme Lead, you will have a tangible impact on our organisational culture. Your focus will be on embedding positive ways of working, accelerating our maturity, and providing practical support to our people as they navigate this period of change. This is a unique opportunity to build something foundational from the ground up.

Taking ownership of the day-to-day delivery of this 12-month programme, you will translate strategy into action, keep timelines on track, and ensure our workforce's voice is heard.

Your core responsibilities will be to:

• Drive Programme Delivery: Own the 12-month project plan, actively tracking milestones, managing risks, and ensuring all interlinked workstreams are delivered on time.
• Harness Data & Insights: Lead the collection and analysis of engagement metrics, pulse surveys, and employee feedback. You will use these insights to measure success, spot trends, and report directly to the Board.
• Create Impactful Resources: Design practical, user-friendly toolkits and communication materials that support line managers and teams through rapid scaling and location changes.
• Champion Stakeholder Engagement: Serve as the programme's central hub, partnering with HR, internal comms, and site champions to drive a unified culture across all locations.
• Facilitate Change: Design and lead engaging workshops, focus groups, and briefings that build team cohesion and embed our new ways of working.
• Align with the Wider Business: Integrate programme initiatives seamlessly with our business-as-usual HR activities to maximise our overall impact on employee experience.

Person specification

We are looking for a highly organised, delivery-focused HR professional. You will be someone who thrives on turning strategy into action, using data to solve problems, and bringing people together during periods of change

Essential criteria:

• People & Culture Expertise: Proven experience in HR, Employee Engagement, or Organisational Development, with a focus on driving positive workplace cultures.
• Project Delivery: Strong project management skills, with the ability to own deliverables, manage complex timelines, and report progress to senior stakeholders.
• Data-Driven Mindset: Highly capable of interpreting both qualitative and quantitative data to uncover trends and guide decision-making.
• Compelling Communication: An engaging communicator, able to write impactful internal content and expertly facilitate workshops and focus groups.
• Agility: Highly adaptable and resilient, with the ability to keep complex programmes on track while navigating a scaling, fast-paced environment.
• Stakeholder Engagement: A collaborative relationship-builder who can influence and partner with teams across the organisation to champion our initiatives.

Additional information:

A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together

Benefits

Alongside your salary of £48,912, Infected Blood Compensation Authority contributes £14,169 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Premium allowance paid monthly after probation
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%
• 32.5 days of paid annual leave plus 8 bank holidays
• Family friendly policies to support you and your everyday responsibilities
• Enhanced maternity and paternity leave, up to 12 months shared parental leave

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Application information

As part of your application, you will be asked to complete an anonymised CV, which should include your career history, skills, experience and qualifications.

Further details around what this will entail are listed on the application form.

You will also be asked to complete a Personal Statement, of no more than 1000 words, that demonstrates how you meet the Essential criteria for the role.

At sift, you will be assessed on your CV and Personal Statement.

Should you be successful at sift, you will be invited to attend an interview where you will be assessed on experience, behaviours and strengths.

Expected timeline (subject to change)

Expected sift date – w/c 28th September 2026

Expected interview date/s –TBC

Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Reasonable Adjustments

If a person with disabilities is put at a substanti