Admin Officer

Administrative Officer
Location: Darlington DL1-1RU Monday-Friday 9am-5pm Pay rate: £12.86ph

If you're someone who enjoys keeping things moving, dealing confidently with people, and taking pride in accuracy, this is a great opportunity to support cases through the court and tribunal system. Our Client is hiring for an Admin Officer, and you'll be at the heart of delivering a helpful, prompt and "right first time" service-every day.

What you'll be doing:
* Preparing papers, files and documents for hearings, tribunals and meetings
* Producing standard letters, correspondence, minutes, notes and reports using guidelines
* Clerking hearings (civil and family), ensuring materials are up to date and ready
* Assisting court users by phone, in writing and face to face, and answering enquiries confidently
* Supporting listing and rota management, checking files and scheduling relevant parties
* Creating and updating records and entering data on in-house systems
* Posting opening and dispatch, photocopying, filing, and organising meeting rooms and materials
* Supporting Team Information Board (TIB) meetings to keep them relevant, timely and productive
* Handling processing tasks including standard documentation, court orders, claims, fines and fees (including basic payment processing methods)
* Checking and verifying documents, records and returns against criteria and quality standards
* Producing basic statistical analysis reports and completing straightforward financial processing

What you'll bring:
* Excellent customer service and a calm, polite approach when dealing with the public and stakeholders
* Strong administrative skills, with attention to detail and a focus on accuracy
* Confident computer skills to create, update and maintain records and data
* A proactive mindset-able to use discretion and initiative within established processes
* Clear communication skills, including the confidence to contact relevant parties and chase/assemble information when required
* Willingness to work flexibly, including occasional ad hoc travel to nearby offices if needed

Additional information:
* Some roles include regular contact with court and tribunal users, including members of the Judiciary and the legal profession
* There may be opportunities to take on ad hoc responsibilities within the band, depending on office needs
If you want a role where your organisation, professionalism and people skills genuinely make a difference, we'd love to hear from you. Apply now for this Administrative Officer opportunity in Darlington.

If you're successful in your application an Enhanced DBS will be required as part of the on-boarding checks with Brook Street.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.