Administration Officer

Job Title: Administration Officer
Location: Bristol, BS1 6GR

Pay rate: £13.25 per hour

Working Hours: 37 per week, Monday to Friday

Working Pattern: Fully office based

Contract length: until 31/03/27 with a possibility of extension

Clearance Required: Basic DBS will be processed by Brook Street

If you enjoy supporting a busy, customer-focused service and take pride in getting things "right first time", this is a brilliant opportunity to contribute to the smooth running of civil and family court activity in Bristol. Hiring for a reputed client, our Client is looking for an organised Admin Officer to help keep cases moving, documents accurate, and people supported.

What you'll be doing:
* Preparing papers and files for court, tribunals, hearings and meetings
* Producing court/tribunal documents, standard letters and correspondence (following guidelines)
* Creating and updating records on internal systems, completing accurate data input
* Clerking civil and family courts, tribunals and hearings-helping ensure papers and materials are up to date
* Handling counter enquiries (face to face), written and telephone enquiries, providing excellent customer service
* Assisting with listing and rota management, checking files, contacting parties and scheduling documents
* Supporting TIB (Team Information Board) meetings by helping keep them relevant, timely and productive
* Undertaking checks and verification against criteria/procedures, ensuring quality standards are met

What you'll bring:
* Strong administration skills with a confident, accurate approach to paperwork and records
* Excellent customer service mindset-polite, helpful and prompt when supporting court users and stakeholders
* The ability to work to workload targets, maintaining throughput and accuracy
* Comfortable working in a structured environment, with initiative and discretion to improve within set processes
* Good IT skills for completing the required level of work using relevant computer systems
* A team-first attitude, with willingness to flex across ad hoc duties when required

Ready to bring your admin strengths to a role that genuinely matters? Apply now and take the next step towards a rewarding career with a service that's trusted by the public.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.