Complaints Assistant
RG Set Square · Manchester, England
Complaints Assistant at RG Set Square, based in Manchester, England, paying £15.00 - £17.00 per hour. This is a temporary role.
- Salary
- £15.00 - £17.00 per hour
- Location
- Manchester, England
- Contract
- Temporary
- Posted
- 1 day ago
- Closes
- 15 Dec 2026
Reference bc52e6dba1bb063579060ce3afec4da0e184890e
About the role
Eden Brown are seeking a highly efficient Complaints Assistant working for a well known local Housing provider in Manchester
The role is temporary for approximately 3 months covering sickness
Duties will involve:
- Formulating Correspondence to Customers
- Calling Customer formally acknowledging complaint and process
- Sending letters
- Raising BACS requests
- To manage complaints with empathy and professionalism. It requires strong organisational and communication skills, with responsibilities including managing complaints, ensuring compliance, and composing resolution letters. The position offers a supportive team environment with comprehensive benefits and an emphasis on personal development.
Due to nature of this role interested candidates must have social housing experience; which includes a full understanding of the Housing Complaints process
Only apply if you match the above criteria
Eden Brown is acting as an Employment Business in relation to this vacancy.
Reference: bc52e6dba1bb063579060ce3afec4da0e184890e · Posted 1 day ago · Closes 15 Dec 2026 · Listed via RG Set Square
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