Business Coordinator

Job summary

The CMA is recruiting for a Business Coordinator, offering an exciting opportunity to work at the heart of the CMA – and our Strategy, Communications and Advocacy directorate (SCA). At a time of change for the UK, we are working hard to ensure that competitive markets and consumer protection add maximum value for people, communities, businesses and our economy.

The successful candidate will work closely and directly with senior leaders in SCA, teams across the CMA, and external stakeholders. The role provides strong development potential for a candidate that is keen to learn. You will get first-hand insight into the way that strategy and communications capabilities, domestic and international stakeholder engagement, and work to influence government policy and decision-making can amplify the CMA’s ability to deliver impact.

You will ensure that SCA leaders are supported to lead the directorate, spanning the smooth running of meetings and events, effective planning and governance, data/insights gathering, and support for recruitment and team-building.

This role is for you if you thrive on fast-paced, highly varied work where every day is different, enjoy building and managing relationships with senior leaders, are innovative and forward-thinking in use of tech, and are open to opportunities to be challenged and continually learn.

About the CMA

The Competition and Markets Authority (CMA) is the UK’s principal competition and consumer protection authority. We promote competition and protect consumers with a clear end goal in mind: to drive economic growth and improve household prosperity. The CMA has a range of powers, which it uses to undertake a wide variety of cutting-edge, high profile and complex work, spanning merger and market inquiries, competition and consumer law enforcement, our role in the digital markets competition regime, subsidy advice, and internal market advice.

We are fully committed to being a flexible, respectful and inclusive employer. It is a priority to make our workforce as diverse as possible, and we welcome applications from under-represented groups.

You can read more about working at the CMA in our candidate pack

Job description

Supporting the effective operation of the directorate

• Plan for and support directorate meetings and team building, including by developing impactful agendas, papers and minutes, and ensuring actions are followed up.
• Develop impactful slide-packs for a range of purposes.
• Provide administrative support to the Directorate, including maintaining email distribution lists and shared folders

Meetings and Events

• Organise events of varying scale, ensuring they run smoothly and that attention to detail and good logistical arrangements do credit to the CMA.
• Meet and greet external visitors, ensuring a professional and welcoming experience.

Data, Planning and Governance Support

• Maintain up to date data and management information to support the reporting, workforce planning and budgetary processes that are vital to the effective running of a large organisation.
• Assist with collating, checking and coordinating information for senior management and governance meetings.

Recruitment and Resourcing Support

• Assist in the coordination of recruitment campaigns, including arranging interview timetables, preparing interview packs and supporting panels on interview days.
• Collate feedback and documentation in line with recruitment and resourcing processes.

To find out more, please review the role profile below.

Person specification

It is essential that you can provide evidence and examples for each of the following selection criteria in your application. If you do not meet the lead selection criteria in your application, the panel will not be required to score your application against the remaining essential criteria of the role:

Essential:

• Demonstrable experience of providing effective hands-on administrative or Personal Assistant support, or other work involving close interaction with a senior leader (Lead Criteria)

• Excellent organisational skills, with the ability to prioritise competing demands and manage workloads proactively. (Lead Criteria)
• Strong written and oral communication skills, with the confidence to interact effectively with senior leaders and a range of internal and external stakeholders.
• Experience of working to tight deadlines while maintaining accuracy and attention to detail in a fast‑paced, dynamic and results driven environment.
• Strong digital capability, including effective use of Microsoft Office applications and organisational systems, and experience with AI tools.
• Ability to work collaboratively as part of a team, while also using sound judgement, take initiative and working independently when required.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Delivering at Pace
• Making Effective Decisions
• Communicating and Influencing
• Working Together

Benefits

Alongside your salary of £32,330, Competition & Markets Authority contributes £9,366 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

You’ll also get:

• 25 days leave (increasing to 30 days over five years), plus 8 public holidays and an additional day off for the King’s birthday. In addition, you’ll be able to access a wide range of other types of leave as and when you need it, including generous maternity, paternity, shared parental leave and adoption options, as well as paid special leave for volunteering
• Season ticket loans, cycle to work scheme, flu vaccinations and eye tests
• Access to the Civil Service Sports & Leisure, giving discounted gym membership, high street discounts, free access to UK wide attractions and a free Tastecard
• A range of wellbeing benefits, including an employee assistance programme, flexible working options and family friendly policies, regular networking events and professional learning opportunities at work

You can read more about our benefits in our candidate pack.

Our Values

We are Ambitious and Evidence-based, and always strive for Excellence.​ We treat everyone with Respect and are Collaborative and Inclusive.​

Everything we do is underpinned by the Civil Service values: Honesty, Integrity, Impartiality and Objectivity.

You can read more about life at the CMA in our candidate pack.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our