Senior Business Analyst

Job summary

Pleasenote: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification and Things you need to know sections have been emphasised

About Companies House

Companies House as an organisation is moving to a service team structure as part of its transformation. Our Business Analysts will play a key role in the identification, analysis, and delivery of requirements for our service teams whilst working in an Agile way using Scrum framework. Due to recent legislative change, we are in an exciting period of growth and are looking to increase our number of business analysts. The Business Analysis team sits within Product Design which is part of the Digital and Technology directorate (DaT). Along with other professions within the directorate the analysis team will form part of and work in Service Squads providing the necessary resource to develop systems and processes to enhance the efficiency and effectiveness of their service. We are looking for enthusiastic, hardworking individuals who are ready to make the next step in their business analysis career to join our team at Companies House as a Senior Business Analyst and continue the great work of our service squads.

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Job description

The Senior Business Analyst will work with and report to a Lead Business Analyst in their designated service squad.

To be eligible for this role you also need to meet our Nationality requirements which are outlined below and also successful candidates must meet the security requirements for Security Clearance (SC) before they can be appointed. To gain (SC) clearance you will need to have been a UK resident for a minimum of 3 years out of the last 5 years. For more details, please refer to the ‘Things you need to know’ section below.

Assigned to a service squad, the Senior Business Analyst is responsible for ensuring the provision of requirements for projects/business improvements to facilitate development work on existing and new digital services. There will also be involvement in the business improvement refinement process as well as the resolution of live issues to ensure business as usual continuity of the service is maintained.

Responsibilities

Successful candidates will be expected to use their knowledge, skills, and experience to conduct the following tasks:

• Agile working
  Be responsible for ensuring processes are in place to allow user stories to be defined/refined meeting the needs of the scrum, whilst supporting Business Analysts on the delivery of those user stories. Work with scrum teams in the squad providing analysis representation at all relevant agile ceremonies (Sprint planning, Sprint review etc). If required, work as a liaison with external scrums (non CH) through the provision of Companies House process/system knowledge.
• Testing
  Work with colleagues to assess and define test coverage required for projects and BI work. Work with others to obtain the necessary data/work items or test instances required to allow effective testing to take place.
• Business improvement (BI’s/Problems)
  Involvement in the Business Improvement (BI) process for their service and facilitate business value scoring sessions with service team representatives. Analyse and evaluate BI’s and produce problem statements to define the issue/problem faced and outline the user needs. Manage, investigate, and prioritise live issues. This is a key role to ensure that where required, analysis input is provided in a timely manner.
• Business modelling
  Develop and expand knowledge and experience of using BA tools to model business processes. Responsibility for the creation and maintenance of business process, data flows and system models for the work within their squad. Mentor Business Analysts/Junior Business analysts on business modelling. Capture the changes made to existing services or document new services and capture how these changes impact on existing digital infrastructure across the services.
• User focus and requirements definition and management
  Ensure development teams understand user requirements and provide an escalation point for queries relating to user requirements which can’t be dealt with by a Business Analyst. Ensure documentation supporting the development process is captured (stories and epics in JIRA and supporting documentation in Confluence). Work closely with Product Managers to create packages of work (missions) which align with both Companies House and digital strategy and meet service priorities.
• Digital perspective
  Work with the Scrum, Developers, Lead Analysts, Architects and User centric teams to establish technical solutions for the projects or business improvements being developed. Consider how changes in technology/systems impacts both internal and external services. Ensure usability needs are considered when defining requirements.
• Stakeholder relationship management
  Develop networks and relationships with key stakeholders within the Common Services, Accounts, Compliance and Enforcement, Filing, Intelligence, and Get Company Information services. Develop networks and relationships with other professions and teams within Digital and Technology.
• Business analysis
  Gain a wide experience of the organisation and its services and use BA knowledge to support the objectives of the organisation as outlined in the Business plan and digital strategy. Play an active role in the South Wales BA Community of Practice. Help to organise CH events and attend and participate in events hosted by other organisations. Play a leading role in the mentoring of Business Analysts/Junior Business Analysts to develop their BA knowledge and experience. Also responsible for management of Business Analysts as well as responsible for their training and development programmes.
• Line management
  Provide day-to-day leadership, support and guidance to team members. Set clear objectives, monitor performance and provide regular feedback and coaching. Conduct one-to-ones and performance reviews, supporting staff development and wellbeing. Manage attendance, performance and conduct in line with organisational policies and procedures. Allocate workloads effectively and ensure work is delivered to agreed standards and timescales. Promote an inclusive, collaborative and supportive team environment.

Please note- Companies House cannot offer Visa sponsorship to candidates throu