Lead Business Analyst

Job summary

Can you lead complex business analysis activity that supports high-profile digital and business change?

Do you have the confidence to build strong relationships with senior stakeholders, suppliers and delivery teams?

Have you developed business analysis approaches that improve services, processes and outcomes?

If so, we’d love to hear from you!

The Maritime and Coastguard Agency (MCA) is seeking a Lead Business Analyst to join the IT Delivery Management function, based at HQ Southampton. The function enables the organisation to deliver world class services by managing IT portfolios, programmes and projects in line with government policy, value for money and organisational objectives. The Business Analysis team plays a key role in supporting project decision-making by understanding business needs, analysing requirements and helping shape effective change. This is an opportunity to lead complex and high-profile business analysis activity, strengthen the business analysis community across the MCA and work closely with stakeholders across the MCA, wider Civil Service, Department for Transport and suppliers.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at: Maritime and Coastguard Agency - Department for Transport Careers

Job description

As a Lead Business Analyst, you will be responsible for leading complex and high-profile business analysis activity to support effective problem solving, service improvement and quality business delivery. You will provide expert challenge, develop strong stakeholder relationships and help embed consistent business analysis standards, methods and practice across the MCA.

Your responsibilities will include, but aren’t limited to:

• Managing strategic stakeholder relationships across the MCA, wider DfT/Civil Service and suppliers.
• Leading and developing the business analysis community by sharing best practice, mentoring others and promoting consistent standards.
• Articulating complex business problems clearly to support effective delivery and commercial outcomes.
• Undertaking complex research and analysis across people, processes, policy, data, technology, risk and organisational priorities.
• Providing expert challenge to business areas on proposed problems and solutions, considering value for money, sustainability and strategic alignment.
• Identifying improvement opportunities, explore feasible options, assess the impact of change and define success measures.
• Identifying and elaborating user and business needs to support service design, development, testing and business change.
• Ensuring requirement traceability for new and adapted services, working closely with suppliers, IT Operations, project managers and senior leaders.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

1. Experience as a business analyst
2. Able to dissect complex business processes and data, suggesting actionable improvements.
3. Skilled in extracting, documenting, and prioritizing business needs efficiently.
4. Clearly articulates technical concepts to diverse stakeholders, fostering collaboration.
5. Capable of guiding teams, managing projects, and ensuring timely deliverables.

Additional Information

The role is part of the Government Digital and Data (or Government Security Profession Career Framework) profession and utilises an enhanced Capability–Based Pay Framework which provides access to a Digital and Data allowance.

This role doesn’t attract an additional allowance.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Occasional travel to other offices will be required, which may involve overnight stays.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we will only offer sponsorship for a skilled worker visa where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. Therefore, this role is not open to applications from those who require sponsorship – candidates must ensure they have the appropriate right to work in the UK before applying. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Working Together
• Communicating and Influencing
• Leadership
• Seeing the Big Picture

Technical skills

We'll assess you against these technical skills during the selection process:

• Based on the Business analyst - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) •Defining and managing business needs, user needs and requirements. Level: Expert
• based on the Business analyst - Government Digital and Data Profession Capability Framework (ddat-capability-framework.service.gov.uk) •Business modelling. Level: Expert