Head of Business Operations / COO

About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. OKX is entering an important phase of development. We are seeking a hands-on Chief Operating Officer (COO) to partner with the local CEO in executing the future UK strategy and developing the operating model. About The Role As UK Chief Operating Officer, you will operate at the intersection of strategy, operations, product and regulatory market structure, combining commercial judgement with hands-on execution. This is not a conventional crypto operations or strategy role. You will work closely with the local CEO and as part of a lean local leadership team, acting as an integrator who drives delivery across global stakeholders rather than managing large local teams. You will translate high-level business objectives into clear execution plans, operating rhythms, KPIs and measurable outcomes. Your focus will include supporting the regulatory and licensing readiness, future operating-model development, market positioning and the assessment of potential future products and services. Any future operational build-out, product expansion or implementation of the prospective UK strategy will remain subject to applicable regulatory requirements and the receipt of any necessary approvals. What You’ll Be Doing Operations & Strategy Lead high-impact strategic initiatives, including business planning, organisational design, market positioning and development of the prospective UK operating model. Translate strategic objectives into detailed execution plans, operating rhythms and delivery milestones, and personally drive them through to completion across global functions. Develop and track operational KPIs covering regulatory readiness, delivery progress, customer outcomes, cost efficiency and risk management. Support the local CEO and partner with leadership teams on strategic planning, prioritisation and execution. Commercial Strategy & Growth Support the development of the prospective UK commercial strategy, including market positioning, client acquisition and potential growth opportunities. Identify initiatives that could deliver measurable revenue and margin improvement in the future, including potential enhancements to pricing, products and the client funnel. Develop commercial operating rhythms, including targets, forecasts and performance reviews, to connect future ambitions with execution. Ensure that commercial plans are appropriately sequenced and remain subject to applicable regulatory requirements and approvals. Strategic Execution & Delivery Own day-to-day delivery across cross-functional workstreams, navigating operational detail and resolving delivery challenges directly. Design and develop operational processes, governance arrangements and delivery disciplines required to support the prospective UK business. Establish operational and organisational readiness for licensing milestones, regulatory reviews and potential future product or service launches. Coordinate dependencies across local and global teams to ensure plans are realistic, appropriately governed and capable of implementation if the necessary approvals are obtained. Regulatory & Risk Management Work closely with Legal, Compliance and Risk teams to support licensing workstreams, regulatory reviews, audits and supervisory engagement. Support the design and embedding of applicable UK regulatory standards into prospective operational workflows. Help establish effective first-line ownership of operational risks, controls, risk registers, incident-management processes and governance documentation. Ensure that strategic and operational plans do not assume the outcome of any pending regulatory application or approval process. Product Strategy & Localisation Contribute to the assessment, definition and prioritisation of the prospective UK product roadmap, working closely with Product and Engineering teams. Help assess whether potential products and services are appropriate for the UK market, customer base and regulatory environment. Support operational readiness and internal alignment for potential future product development, localisation and launch. Ensure that no future product or service is implemented with…