Housing Advisor

We are recruiting for a part time Housing Advisor to join our busy Housing Advice team.

The role is responsible for holding a caseload, carrying out statutory functions under homelessness legislation; offering tailored housing advice and options to prevent and relieve homelessness and advising on the rights of tenants under housing laws.

You will be:

• Confident managing a caseload, offering complex advice and making decisions on homeless applications.
• Able to interpret and apply complex legislation and guidance
• An excellent communicator, able to build positive relationships with customers and partner agencies.
• Calm and resilient under pressure
• A skilled problem solver and negotiator.

Knowledge of housing, homelessness, welfare, health or social care services would be an advantageous.

Able to travel around Cambridge on occasions is required.

An Enhanced DBS check is required for this post.

Why join us?

As well as being part of a supportive team delivering meaningful work that directly impacts our communities, we offer a supportive and rewarding working environment along with a wide range of benefits, including:

• Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through Digital Badges
• Access to the Local Government Pension Scheme(LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme
• Agile and Flexible working options
• Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave
• Family friendly policies and Flexible Bank Holidays
• Confidential wellbeing support through our Employee Assistance Programme and Your Care wellbeing platform
• Staff reward and recognition framework, including an annual staff awards ceremony
• Professional Membership Fees paid for, dependent on role
• Salary sacrifice schemes including Cycle to Work, Gym Membership and Home & Electronics
• Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
• Free swimming at CCC swimming pools
• Subsidy for public transport
• Relocation Assistance may be payable in approved cases
• Annually negotiated pay and award progression

Hours: This is a part-time role, for 22.2 hours per week.

Working Pattern: 3 Days (work pattern to be agreed)

Contract: Fixed Term until 31 August 2028

Salary: £37,280 - £41,771 per annum (City Pay Band 5), pro rata for part time.

Location: Based at central Cambridge office with some flexibility to work from home.

More Information:

You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy.

If you would like an informal chat, please contact Dawn Hutchings on [phone removed] or email [email removed]

Application Process:

To be considered you can follow the on-screen instructions to ‘Apply Online’ and submit an application.

If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

Cambridge City Council recognises the value of digital badges in evidencing skills, knowledge and competencies, and welcomes their inclusion within job applications as verifiable indicators of achievement and capability.

Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.

For City Council employees who apply for the role on a secondment basis, please note that you should refer to the Secondment Policy. Please note that agreement will need to be obtained from your line manager before the secondment can be confirmed.