Head of Commercial Operations:

Head of Commercial Operations
Nottingham
Salary: Competitive + Benefits

An exciting opportunity has arisen for an experienced commercial leader to join a well-established and respected business within the commercial vehicle sector.
This is a leadership position with full responsibility for a key business unit, overseeing commercial performance, operational excellence, customer experience, asset management and team development. Reporting directly to the Managing Director, you will play a pivotal role in driving growth, profitability and continuous improvement across the operation.
This role offers the opportunity to lead a business area with significant autonomy, influence strategic decision-making and contribute directly to the future success of the organisation.
Key Responsibilities

• Lead and develop a high-performing team, fostering a positive and accountable culture.
• Drive commercial performance, profitability and achievement of business targets.
• Oversee the retail sales strategy for commercial vehicles, maximising returns and market opportunities.
• Manage vehicle asset lifecycles to optimise residual values and control costs.
• Develop and communicate the strategic vision for the business unit.
• Work collaboratively with internal stakeholders to ensure vehicle availability meets market demand.
• Manage budgets, forecasts and key performance indicators.
• Present performance updates and recommendations to senior leadership and Board-level stakeholders.
• Identify opportunities for growth, innovation and operational improvement.
• Ensure exceptional levels of customer service remain at the heart of the operation.

About You
We’re seeking a commercially astute leader with the ability to balance strategic thinking with hands-on operational management.
You will ideally possess:

• Proven experience in a senior commercial, operational or business unit leadership role.
• Strong commercial awareness with responsibility for budgets, profitability and business performance.
• Experience leading and developing high-performing teams.
• Excellent communication, negotiation and stakeholder management skills.
• The ability to influence and build strong relationships across multiple departments.
• Strong analytical and decision-making capabilities.
• A proactive, resilient and results-driven approach.
• Experience within commercial vehicles, fleet, leasing, rental, transport, logistics or a related sector would be advantageous.

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