Housing Partner
Vox Network Consultants · West London, Greater London
Housing Partner at Vox Network Consultants, based in West London, Greater London, paying £32.00 per hour. This is a contract role with hybrid working.
- Salary
- £32.00 per hour
- Location
- West London, Greater London · Hybrid
- Contract
- Contract
- Posted
- 6 hours ago
- Closes
- 2 Oct 2026
- Sector
- Housing Officer
About 63% above the going rate for housing officer
Reference V85104104
About the role
£30 to £32 per hour Umbrella | Onging Month Contract | Potential Extension | Urgent Requirement
Monday to Friday 9am to 5pm
Hybrid Working Available
We are urgently looking for an experienced Housing Partner to join a South West London Housing Partnership Team on a temporary basis.
This is an initial 1-month contract, with the potential for extension, and would suit an experienced housing professional who can hit the ground running and manage a varied tenancy and property management caseload.
The Role:
- Manage a patch of up to 600 properties, delivering proactive tenancy and property management services.
- Respond to and resolve customer enquiries effectively.
- Manage tenancy breaches and complex housing management cases.
- Support tenancy sustainment and take appropriate enforcement action where required.
- Manage cases through the legal and court process.
- Ensure homes and neighbourhoods are clean, safe and well managed.
- Build positive relationships with residents and local service providers.
- Work collaboratively with internal teams and multi-agency partners.
- Maintain accurate customer records and update housing management systems.
- Manage a varied caseload independently while meeting key performance targets.
- Be visible and approachable to residents and understand local neighbourhood issues.
- South West London
- Office attendance required for training, team meetings and collaboration days.
- Agile working available, including working from home or other locations between customer appointments.
- Own vehicle and full driving licence required – daily travel across the region will be necessary.
- Previous experience in a Housing Officer, Housing Partner, Neighbourhood Officer or similar housing management role.
- CIH Level 3 Housing qualification, or willingness to enrol within the first year (funded by the organisation).
- Experience using housing/customer management systems.
- Strong understanding of tenancy management and housing legislation.
- Experience managing tenancy breaches and enforcement cases through the court process.
- Confident managing challenging situations and difficult conversations with residents.
- Excellent communication, negotiation and problem-solving skills.
- Able to work independently and manage a busy caseload.
Reference: V85104104 · Posted 6 hours ago · Closes 2 Oct 2026 · Listed via Vox Network Consultants
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