Derby Combined Court Centre AO

Administrative Officer (AO) - Court Administration
Location: Derby Crown Court, Morledge, Derby DE1 2XE
* Full time, office based: Monday to Friday, 37 hours per week
* Pay: £13.25 per hour
* DBS level: Basic DBS (costs covered by the hiring process)
* Assignment: Until October initially, with the possibility of extension till March 2027
* Start date: ASAP (pending compliance checks)
What you'll be doing:
* Progress cases through the court/tribunal system in line with established guidelines
* Handle inbound and outbound calls professionally and handle stakeholder queries promptly
* Manage and respond to email correspondence, including support with shared inboxes
* Create, update and maintain accurate records and case files, entering data into internal systems
* Prepare and organise paperwork for hearings and meetings, including document scanning, filing and management
* Book and prepare meeting rooms and support day-to-day administrative needs across the court
What you'll bring:
* Previous administrative experience, ideally within a structured, process-driven environment
* Proficiency in Microsoft Office applications
* Confident communication and customer service skills-calm, clear and professional under pressure
* Excellent attention to detail and accuracy, with strong document/data handling habits
* Ability to prioritise and manage a high-volume workload efficiently, with excellent organisation and time management
* Comfort working in a fast-paced office environment, maintaining professionalism while staying proactive

If you're an organised administrator who thrives on accuracy and customer-focused service, we'd love to hear from you. Apply now to join the team at Derby Crown Court.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.