Lead Platform Product Owner – Enterprise Integration Platform (iPaaS)

Job summary

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Transform how one of the UK's largest organisations connects its services.

HMRC is transforming the way integration capabilities are delivered across government. We are seeking an experienced Lead Platform Product Owner to lead the strategy, development and adoption of our enterprise Integration Platform as a Service (iPaaS) capability.

This is a senior leadership role with responsibility for a strategic platform that enables secure, scalable and reusable integration services across HMRC. You will shape the future of enterprise integration, helping delivery teams adopt modern approaches that accelerate delivery, improve resilience and reduce complexity across the organisation. Working at the intersection of product, technology and strategy, you will lead the evolution of a platform that supports critical public services used by millions of customers and businesses every day.

This role is ideal for an experienced platform product leader who combines deep integration expertise with strong strategic thinking, stakeholder influence and a relentless focus on customer outcomes.

Job description

As Lead Platform Product Owner, you will define and deliver the vision, strategy and roadmap for HMRC's enterprise integration platform, ensuring it continues to meet organisational needs whilst driving innovation and continuous improvement.

You will work closely with engineering, architecture, security and delivery leaders to create a platform that enables teams to build and operate integrations securely, consistently and at scale.

Person specification

You will:-

• Set the strategic vision and long-term roadmap for HMRC's enterprise integration platform.
• Own platform priorities, investment decisions and delivery outcomes.
• Lead the development of platform capabilities, standards, governance and adoption models.
• Drive the adoption of modern integration approaches, including API-led, event-driven and hybrid architectures.
• Use customer insight, usage data and performance metrics to inform prioritisation and investment decisions.
• Champion a product-led approach, ensuring the platform delivers measurable value for users and the wider organisation.
• Build strong relationships with senior stakeholders, suppliers and delivery teams to influence strategic decisions and drive adoption.
• Support and enable federated delivery teams whilst maintaining consistency, security and interoperability across the enterprise.
• Embed security, resilience, compliance and operational excellence into platform services by design.
• Lead organisational change, helping teams adopt new technologies, standards and ways of working.

Essential Criteria:

• Experience working with leading enterprise iPaaS platforms such as Boomi/Mulesoft/Kong and integration ecosystems.
• Recent hands-on experience of implementing and operating iPaaS solutions in complex enterprise environments, with a strong understanding of current product capabilities, best practices, and delivery approaches.
• Significant experience of owning and evolving enterprise-scale integration platforms or platform services, including responsibility for strategy, governance, roadmap development and delivery of measurable organisational outcomes.
• Strong knowledge of modern enterprise integration technologies and architectures, including API-led, event-driven and hybrid integration approaches.
• Proven ability to identify, prioritise and deliver customer value through platform-led products and services, using data, user insight and performance measures to inform decisions.
• Strong stakeholder engagement and influencing skills, with experience building relationships and securing commitment across senior technical, operational and business audiences.

Desirable Criteria:

• Industry-recognised integration certifications.
• Professional Scrum Product Owner (PSPO), Certified Scrum Product Owner (CSPO) or equivalent product certification.
• Knowledge of ITIL v4 and modern service management practices.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office closures

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These sites include:

• Telford Plaza, Telford - moving to Parkside Court, Telford

You will be given more information about what this means at the job offer stage.

Leeds Locations

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.

Benefits

Alongside your salary of £71,725, HM Revenue and Customs contributes £20,778 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visit