Senior Administrator - Pensions

Job summary

Role purpose

This role provides professional and dedicated support to stakeholders as part of our pensions service.

The role holder manages and co-ordinates key tasks, outputs, and reports to ensure required standards and timeframes are met, delivering a high-quality service.

The role holder assists with the administration of the defined benefit pension scheme (HCAPS), effectively managing complex processes and supporting HR managers when required.

The role consistently demonstrates and embeds the values and behaviours in daily work, contributing to a positive and inclusive culture.

Job description

Key accountabilities and responsibilities

• Support a range of pension related activities (eg. Including the management of the day-to-day management of a DB pension scheme)
• Use communication skills to understand and advise others effectively and to assist in the completion of tasks in line with KPIs.
• Apply practical Pensions experience to solve problems, in line with processes and procedures.
• Provide advice and support, responding to queries within the team.
• Work independently within standardised routines.
• Deliver results for the team through technical proficiency in Pensions.
• Contribute to the performance of technical functions within the team.
• Influence resource utilisation and provide administrative support to the team.

Person specification

Key skills, knowledge and experience

• Appropriate Professional membership e.g. CIPP.
• Strong experience of working with defined benefits pension administration
• Experience of working with and advising line managers on best practice.
• Excellent communication and organisational skills and whilst maintaining customer confidentiality.
• Experience in taking a customer focused approach to service delivery.
• Knowledge at intermediate level - Outlook, Word, Powerpoint and advanced level - Excel
• Awareness of GDPR.

Benefits

Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:

Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.

Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.

Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.

Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.

We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

For more information on the role, please see the attached Job Description.

Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.

Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.

Homes England are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. We are proud to be an equal opportunities employer that values and respects the people who work for us. Our aim is to be an employer of choice, enabling everyone to reach their full potential.

Homes England is committed to protecting the privacy and security of your personal data. For further information please refer to our Privacy Notice which can be viewed here:

https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available