Job Coach

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Skills, Employment & Adult Education Service is part of Coventry City Council.  We work with a range of delivery partners to provide a wide portfolio of top-quality support to Coventry residents of all ages who are looking for work.  We work with partners across the city and our Employer Hub actively works with local employers to generate opportunities for local people. 

We are a friendly and welcoming multicultural and diverse team based in the Job Shop situated in Coventry City Centre. We are here to support all Coventry’s diverse residents, each with differing needs and tailor their support to help them search for employment, training, apprenticeships and work placements.  People can explore a wide range of local vacancies that are updated daily and access training opportunities.  

We also provide ground-breaking specialist support for local residents who face multiple and sometimes complex barriers that make it hard for them to find a job.  The Job Shop and our exciting range of specialist employment support programmes are among the very best support available in the UK 

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. 

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

This is your opportunity to:

• Be part of a new team that’s passionate about innovation, inclusion, and impact.
• Make a real difference in people’s lives every day.
• Grow your career in a supportive environment that values your ideas and development.
• Work flexibly across community settings, helping shape how employment support is delivered in Coventry.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

You’ll bring:

• A strong understanding of the challenges faced by unemployed and disadvantaged individuals.
• Great communication skills and the ability to build trust with clients and partners.
• A proactive, flexible approach to working independently and as part of a team.
• A commitment to equality, diversity, and inclusion.

Ready to Make an Impact?

If you’re excited by the idea of helping people thrive and want to be part of something new and meaningful, we’d love to hear from you.

There will be an information session at the Job Shop in Coventry on 7th September 1.00PM - 14.30PM. Candidates will need to register and book a place at the Job Shop to find out more about the role and the opportunity.  

Please contract the Job Shop on [email removed] 

A role-play exercise will form part of the assessment process.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you. 

Need help completing your application form? The Job Shop can support you. You can email them at [email removed] or visit the Job Shop in person, please see their webpage for more information. For all other queries, contact [email removed].

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. 

We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

Assessments with take place on the 24th-25th September.

Interview date(s): TBC

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies