Senior EUC Engineer

Job summary

The Technology and Digital group at the Competition and Markets Authority (CMA) provides the services that enable colleagues to work securely and effectively. Our End User Compute (EUC) service supports endpoint platforms, applications and workplace technologies, helping to deliver a modern, reliable digital workplace.

About the CMA

The Competition and Markets Authority (CMA) is the UK’s principal competition and consumer protection authority.

We promote competition and protect consumers with a clear end goal in mind: to drive economic growth and improve household prosperity.

The CMA has a range of powers, which it uses to undertake a wide variety of cutting-edge, high profile and complex work, spanning merger and market inquiries, competition and consumer law enforcement, our role in the digital markets competition regime, subsidy advice, and internal market advice.

You can read more about working at the CMA in our candidate pack.

Job description

As Senior EUC Engineer, you will provide senior technical expertise across the EUC service. You will lead the engineering, operation and continual improvement of endpoint platforms and associated technologies, ensuring they remain secure, resilient and aligned with organisational needs.

You will design, implement and maintain endpoint solutions across Windows, iOS and Android, using technologies including Microsoft Intune and Windows Autopilot. You will also lead endpoint security, patching, vulnerability remediation and compliance activity, working with Cyber Security and infrastructure colleagues to minimise risk.

A key part of the role will be owning the application lifecycle within the EUC environment, from packaging and testing through to deployment, updating and retirement. As a senior subject matter expert, you will lead complex technical investigations, develop automation and scripting solutions, contribute to projects, mentor colleagues, and help shape the EUC strategy and roadmap.

To succeed, you will bring strong experience of modern endpoint engineering across Windows, iOS and Android, including Intune, Autopilot and co-managed device estates. You will have expertise in endpoint security, patching, vulnerability management and compliance, alongside knowledge of Entra ID, Group Policy and hybrid identity. You will also be confident using PowerShell or other automation tools and communicating complex technical issues to varied audiences.

For full role responsibilities, please review the attached role profile.

Person specification

It is essential that you can provide evidence and examples for each of the following selection criteria in your application. For tips on how to make the most your application, please have a look at our guidance document

1) Modern Endpoint Engineering - Proven experience designing, implementing and supporting modern endpoint management solutions across Windows, iOS and Android environments, including technologies such as Microsoft Intune, Windows Autopilot and co-managed device estates (Lead Criteria).

2) Endpoint Security, Patching and Compliance - Demonstrable experience engineering secure endpoint environments through effective use of security controls, patching, vulnerability management and compliance technologies, ensuring devices remain secure, supported and aligned with organisational standards (Lead Criteria).

3) Microsoft Endpoint Infrastructure Strong practical knowledge of Microsoft endpoint technologies and supporting infrastructure, including Entra ID, Group Policy, Microsoft Entra ID and hybrid identity, with experience supporting the transition from traditional (hybrid) to cloud-managed endpoint services.

4) Automation and Service Improvement Proven ability to use PowerShell and other automation tools to improve service reliability, reduce manual effort and drive continual improvement, supported by practical experience of Incident, Problem and Change Management.

5) Technical Leadership and Communication Proven ability to operate as a senior technical practitioner, providing expert advice, collaborating across teams, influencing stakeholders and communicating complex technical concepts clearly to technical and non-technical audiences.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Working Together
• Managing a Quality Service
• Changing and Improving

Technical skills

We'll assess you against these technical skills during the selection process:

• At interview we will assess candidates’ ability to engineer secure, compliant endpoints using Intune, Autopilot, Defender, compliance baselines, patching and vulnerability remediation.

Benefits

Alongside your salary of £49,400, Competition & Markets Authority contributes £14,311 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

You’ll also get:

• 25 days leave (increasing to 30 days over five years), plus 8 public holidays and an additional day off for the King’s birthday. In addition, you’ll be able to access a wide range of other types of leave as and when you need it, including generous maternity, paternity, shared parental leave and adoption options, as well as paid special leave for volunteering
• Season ticket loans, cycle to work scheme, flu vaccinations and eye tests
• Access to the Civil Service Sports & Leisure, giving discounted gym membership, high street discounts, free access to UK wide attractions and a free Tastecard
• A range of wellbeing benefits, including an employee assistance programme, flexible working options and family friendly policies, regular networking events and professional learning opportunities at work

You can read more about our benefits in our candidate pack.

Our Values

We are Ambitious and Evidence-based, and always strive for Excellence.​ We treat everyone with Respect and are Collaborative and Inclusive.​

Everything we do is underpinned by the Civil Service values: Honesty, Integrity, Impartiality and Objectivity.

You can read more about life at the CMA in our candidate pack.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in