HR Recruitment Officer

Job summary

HR Recruitment Officer

Are you passionate about making a real impact in recruitment and helping shape the future of talent within an organisation? As part of our dynamic recruitment team within the wider resourcing function, you’ll play a key role in delivering smooth, efficient, and engaging recruitment campaigns. This is more than just an administrative role — it’s an opportunity to be at the heart of our hiring process, supporting candidates and hiring managers alike through every step of the journey.

You’ll gain hands-on experience in end-to-end recruitment, develop your understanding of strategic resourcing, and contribute to initiatives that enhance our employer brand and candidate experience. If you’re organised, proactive, and eager to grow in a fast-paced environment, this role offers a fantastic stepping stone into a rewarding career in talent acquisition and HR.

Working Style

Office attendance will be carried in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite in addition to this increased office attendance will be required to support onsite interviews and escort candidates as part of the recruitment process.

This role is based in our Newport Office.

The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application.

Job description

Main duties consist of but are not limited to:

• Follow relevant policies and procedures whilst adhering to service level agreements
• Use an applicant tracking system to advertise and manage the end-to-end recruitment process
• Working with internal stakeholders to advise timescales and to ensure campaigns are run compliantly seeking support where relevant
• Action queries and provide support to internal and external stakeholders across each aspect of the recruitment and pre-employment checking journey to ensure a smooth process
• Be proactive in continuous improvement for recruitment processes and procedures
• Review sift and interview feedback ensuring a fair, consistent and inclusive outcome across the board, highlighting inconsistencies and advising where relevant
• Use data to advise on reasonable adjustments during the selection process seeking support where relevant
• Confirm jobs offers and ensure paperwork for new starters is complete and accurate
• Maintain accurate records of recruitment campaigns, producing statistics where required
• SharePoint management of call recruitment campaigns in line with provided guidance.

Person specification

Essential criteria

We’re looking for an enthusiastic, proactive individual who:

• Working collaboratively as part of a team and supporting the wider directorate teams where needed
• Ability to use own initiative and multitask
• Can work in a busy and fast-paced environment and acts to prevent problems
• Is friendly and has an approachable manner with excellent customer service skills
• Has good written and verbal communication skills
• Understand how the Oleeo system is used

How to Apply

Click the 'Applynow' button and complete the application form by providing the following:

500-word Personal Statement

• Working collaboratively as part of a team and supporting the wider directorate teams where needed
• Ability to use own initiative and multitask
• Can work in a busy and fast-paced environment and acts to prevent problems
• Working knowledge of the Oleeo recruitment system.

Behaviours

Provide one 250-word example for each of the following Behaviour headings;

Working together

• Proactively contribute to the work of the whole team and remain open to taking on new and different roles
• Get to know your colleagues and build supportive relationships
• Ask for help when needed and support others when the opportunity arises

For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.

Please visit our Civil Service Careers page - IPO – Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk)

If you require job-specific information, please contact Joshua Scott
Email: [email removed]

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Managing a Quality Service
• Delivering at Pace

We only ask for evidence of these behaviours on your application form:

• Working Together

Benefits

Alongside your salary of £27,740, Intellectual Property Office contributes £8,036 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• A flexible working scheme with excellent development opportunities
• 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave
• Family friendly policies that support modern working families and individuals with caring responsibilities
• A variety of support functions; Staff Counselling Service, Peer to Peer Support Group
• Eligibility for special and office-wide bonus payments
• The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com)
• A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities
• Free car parking is available on site at our Newport office
• On-site shop, restaurant and coffee shop at our Newport office

For more information about what’s on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.

Please note that benefits may be subject to change.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Stage 1 – Pre sift testing

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