Resource Manager, Resource, Demand and Capacity

Job summary

Are you passionate about matching the right people to the right priorities at the right time?

Can you balance resource demand, capacity and organisational priorities to deliver successful outcomes?

Do you enjoy using digital software and tools to interpret data and insight to solve complex workforce and resource planning challenges?

If so, we’d love to hear from you!

This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability.

Plan resources. Balance demand. Deliver outcomes.

Use your expertise in resource management and workforce planning to ensure the Department for Transport has the right skills, capacity and capability in place to deliver its digital priorities.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday

• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Project Delivery - Department for Transport Careers

Job description

As a Resource Manager, you'll play a key role in ensuring people, skills and capacity are aligned to strategic priorities. You'll help shape workforce planning and resource allocation across a complex portfolio of digital and technology initiatives.

Working within the Portfolio Management Hub, you'll lead resource planning activities, helping to identify current and future capability needs while balancing demand across projects, programmes and service lines. You'll work closely with stakeholders to understand resource requirements, identify skills gaps and ensure resources are deployed effectively to support successful delivery.

Using digital software tools to interpret data and insight, you'll monitor workforce capacity, support forecasting and provide reporting that informs decision-making at all levels. You'll also contribute to governance processes, support business case development and help optimise the allocation of resources to maximise value and organisational outcomes.

This is an exciting opportunity for someone who enjoys workforce planning, stakeholder engagement and problem-solving, and wants to make a meaningful impact on the delivery of digital services and transformation across the Department for Transport.

Your responsibilities will include, but aren’t limited to:

• Leading the development and implementation of resource and capability activities across one or several projects, programmes, portfolios and service lines.
• Managing specific activities at a local or departmental level and brings in external or expert resources as needed.
• Building and maintaining key stakeholder relationships to secure and deploy resources.
• Ensuring timely and accurate reporting on resource and capability activities to support departmental resourcing efforts, and update in the Resource Allocation Committee on resource data and metrics.
• Leading the identification of required resource levels, skills, competencies, and skill gaps for both new and existing staff.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

Essential qualifications:

We expect at least three of the below to be held at the time of application, or equivalent:

• GOST Foundation held, working towards practitioner
• PRINCE2 Practitioner
• Agile Project Management Practitioner
• APM Project Management Qualification
• PMI Project Management Professional
• APMG International Project Planning and Control Foundation
• Government Contract Management Foundation qualification
• Managing Successful Programmes Practitioner
• Management of Portfolios

You will be required to provide evidence that you hold any essential qualifications at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.

To be successful in this role you will need to have the following experience:

• Resource planning and workforce management: Experience of planning, forecasting and managing resource demand and capacity across projects, programmes, portfolios or service lines.
• Stakeholder engagement and influencing: Experience of building effective relationships with stakeholders to understand resource requirements, resolve competing priorities and secure appropriate resource allocation.
• Data analysis and reporting: Experience of using digital data, metrics and management information to identify trends, forecast resource needs, highlight risks and support informed decision-making.
• Use of digital resource management tools: Experience of using digital systems and software to support workforce planning, resource allocation, reporting and capacity management.
• Identifying skills gaps and capability needs: Experience of assessing current and future workforce capability requirements, identifying skills gaps and supporting plans to address them.
• Managing competing priorities and resource risks: Experience of balancing demand across multiple work areas, identifying resourcing risks and implementing effective mitigation plans

Additional Information

The successful candidate must either hold or be willing to work towards the Government Project Delivery Accreditation once in role.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

Occasional travel to other offices will be required, which may involve overnight stays.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of wo