Communications and Engagement Assistant (Leadership Office)

About the Borough

The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes.

Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.

The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.

About the Service and Team

The Leadership Office works across every single council service area, meaning no two days are the same. You will support operations and projects that make a real difference to Sutton’s residents. 

About the Role and Our Ideal Candidate

This junior role with Sutton Council’s Communications, Engagement and Public Affairs Team will give you the knowledge and skills needed to begin an exciting career in local government administration, communications or public affairs.

You’ll play an important role in our busy and supportive team, helping to coordinate the day-to-day logistics of an office, managing and responding to incoming correspondence to ensure the Council speaks with one voice, seeks out and listens to all opinions and concerns of local residents, businesses and partners.

The role includes:

• Greeting guests and managing meeting arrangements.
• Building strong and resilient professional relationships with internal and external partners.
• Managing secure Google Suite drives for correspondence, photographs, and media assets.
• Drafting and scheduling creative social media posts for the Leader of the Council.
• Helping compile data and tracking responses for council meetings.
• Gathering updates to build and format the weekly information bulletin sent to all councillors.

We’re looking for someone who:

• Is interested in local government and in developing their executive administration and public sector communications skills.
• Is highly organised, with a proven ability to manage multiple meeting calendars and keep track of conflicting deadlines.
• Demonstrates a high level of accuracy and meticulous attention to detail in data entry, proofreading, and logging information.
• Is a proactive self-starter, able to work independently, and politely but firmly chase senior officers for information.
• Demonstrates good interpersonal, written, and verbal communication skills
• Is flexible, adaptable to different ways of working, and committed to their own personal and professional development.
• Is able to work from the Civic Offices in the London Borough of Sutton. 

This post is politically restricted by virtue of the Local Democracy, Economic Development and Construction Act 2009.

Our Offer to You

As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.

Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:

• A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade 
• Enhanced Maternity, paternity, shared parental, adoption and dependents leave
• Two volunteering days per year
• Flexible Working - Smarter Working Scheme (dependent on the role) 
• Adjustable and agile working arrangements using Google Chromebooks
• Learning and development portal offering a range of courses
• Discounts on a range of local shops, restaurants, gyms and leisure centres
• Interest free season ticket loans
• Local Government Pension Scheme
• Bicycle loan facilities and cycle to work scheme
• Electric vehicle leasing scheme
• Confidential health & wellbeing and counselling support

Application Process

Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections.

We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. 
However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values.
Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. 

As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.

Additional Information

We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community