Army – Administration Officer

Job summary

The Ministry of Defence, Civil Service workforce is diverse, with many different functions and professions ranging from cyber and digital transformation, police officers, security guards, trainers, human resources, teachers, psychologists, storekeepers, and policy secretariat staff to support the British Army.

We are a friendly and adaptable Regiment that is committed to supporting and developing our people. You will receive the training and guidance needed to succeed in the role, through a mix of workplace learning and formal training opportunities. This may involve occasional travel and time away from your usual workplace.

Working as part of a small and supportive team, you will provide essential clerical and administrative support to personnel across 710 Squadron.

The position is advertised at 37 hours per week.

Job description

Key responsibilities:

• Carry out monthly management information (MI) checks conducted in line with the Unit MI plan, utilising the Unit military data record base Joint Personnel Administration (JPA) System.
• Carry out all personnel records creation, maintaining and termination on the JPA System.
• Process attendance-based pay using Personnel Pay System.
• Maintain and update manual records, conducted in line with guidance from the Unit Administration Warrant officer and relevant publications.
• Maintain Reserve personnel employers’ details on JPA System and distribute correspondence in accordance with the Defence Employer Notification Instruction.
• Carry out "Move and Track" and process separated service and relevant allowances and charges on JPA System.
• Maintain Unit daily travel allowance records and supporting documentation.
• Manage site access on behalf of the Permanent Staff Administration Officer (PSAO) using the key fob access control system.
• Diary management for Contractor site visits and Regional Lettings Income (RGI) booking.
• Maintain postal account.
• Maintain and issue HM Forces railcards to eligible personnel.
• Arrange and coordinate medical, dental, and audio Appointments for reserve personnel.
• Perform any other administrative duties as directed by the Permanent Staff Administration Officer (PSAO).

Person specification

Essential skills required:

• Must be computer literate with MS Word and MS Excel.
• Strong organisational skills, with the ability to manage competing priorities, maintain accurate records, and work to deadlines.
• Good attention to detail and the ability to follow policies and guidance accurately when handling information.
• Effective communication and interpersonal skills, with the ability to build positive working relationships.

Desirable skills:

• 3 GCSEs (including English) would be desirable.
• Previous admin experience would be beneficial.
• Joint Personnel Administration (JPA)

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing
• Working Together

Benefits

Alongside your salary of £27,866, Ministry of Defence contributes £8,072 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other benefits for Army civil servants include:

- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Highly competitive pension scheme
- Personal and professional development of skills
- Alternative working patterns for many roles
- Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
- Enhanced parental and adoption leave
- 6 days special leave per year which can be used for volunteering activities
- Learning and Development

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be