Digital Communications Specialist

We are looking for a creative and commercially minded Digital Communications Specialist to support the delivery of our digital communications strategy and enhance engagement across internal and external audiences. This is a varied role combining digital channel management, content creation, stakeholder engagement, and creative design to ensure impactful, effective, and consistent communications.

Key Responsibilities:

• Manage and develop a range of digital communication channels, including intranet, websites, employee platforms, digital signage, social channels, email communications, and applications.
• Create engaging digital content across multiple formats, including web pages, graphics, video, multimedia, and written communications.
• Work closely with stakeholders across the business to understand communication objectives and develop effective digital solutions.
• Translate ideas into compelling user experiences through design concepts, storyboards, and digital campaigns.
• Ensure brand consistency and quality across all digital communications and content.
• Monitor channel performance, analyse engagement metrics, and make recommendations for continuous improvement.
• Collaborate with communications colleagues and wider business teams to align messaging and maximise communication opportunities.
• Support business-critical communications activity, including incident and crisis communications where required.

About You:

We're looking for someone who combines strong digital communication skills with creativity, stakeholder engagement, and a passion for delivering impactful content.

You'll bring:

• Experience in digital communications, content creation, marketing, or a related discipline.
• Strong writing, editing, design, and storytelling capabilities.
• Experience managing digital platforms such as websites, intranets, social media, or content management systems.
• Knowledge of user experience (UX), digital design principles, analytics, and multimedia content creation.
• Excellent stakeholder management and relationship-building skills.
• The ability to balance strategic thinking with hands-on delivery.
• Strong organisational skills and the ability to manage multiple projects and deadlines.
• A proactive, self-motivated approach with a collaborative team mindset.