Recruitment Performance, Reporting and Planning Officer

Job summary

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Unity Business Services Recruitment Team deliver recruitment campaigns on behalf of HMRC.

Our vision is to use the most innovative and creative methods to reshape recruitment and reduce the time it takes to hire, to help HMRC deliver critical front-line services to the public.

We work with vacancy holders to deliver each stage of the recruitment process, and lead on an ambitious programme of work to transform recruitment on behalf of HMRC.

We are seeking a Recruitment Performance, Reporting and Planning Officer to support with the development of data processes, designed to enhance planning, reporting and delivery across all recruitment teams.

Job description

This is a data-focused role within recruitment, requiring strong analytical skills and experience in reporting tools such as Power BI and Excel. The successful candidate will be expected to deliver high-quality recruitment reports and data insights to support strategic decision-making.

Your expertise in data analysis and reporting will be essential as you work with recruitment teams to build their data capabilities. You'll work on multiple projects, maintain data accuracy, and provide insights which will be used to support senior leaders. Using tools like PowerBi, advanced Excel functions and automation, you'll be responsible for providing high-quality recruitment reporting to a range of stakeholders.

This will require:

A data professional with proven experience in a similar role, designing new reporting metrics, analysing data and producing reports at varying rates of complexity

Understanding the different recruitment processes across each team to make recommendations for data collation and reporting

Strong collaboration skills and the ability to work to deadlines, maintaining and analysing recruitment data and ensuring accuracy

Excellent organisational skills with the ability to be proactive and work independently to ensure outputs are delivered as required

The role will also encompass ad-hoc data and regular reporting tasks related to UBS recruitment and related projects.

The role requires someone who is confident working with data, enjoys problem-solving, and can translate complex information into clear, actionable insights.

Person specification

Roles and responsibilities may include but not be limited to:

Providing direct support to the HO Recruitment Reporting & Planning Manager, including the implementation of new ways of collating, storing and analysing data.

Delivering complex reporting and analysis, accurately and to deadline.

Responding to stakeholders requests for data, understanding and clarifying their requirements and finding the most relevant data sources and formats.

Supporting continuous improvement by identifying opportunities to streamline reporting processes and enhance data quality.

Sharing knowledge to support recruitment teams in their use of data and the importance of maintaining accurate records.

Essential Criteria:

Proven experience in data analysis, insight generation and reporting across varied datasets.

Experience of building and maintaining Power BI dashboards to support operational and strategic decision-making.

Strong written, analytical, numerical and problem-solving skills, with the ability to identify and implement solutions to meet a brief.

Proficiency in Microsoft Excel, including advanced formulas, pivot tables and data transformation tools.

Experience of producing, analysing and reporting on recruitment or HR data

Ability to independently manage workload, prioritise effectively, and take ownership of delivery.

Strong decision-making skills to evaluate and respond to data and reporting requests.

Excellent stakeholder engagement and customer service skills, with the ability to build strong working relationships.

Desirable Criteria:

Experience of recruitment processes.

Understanding of data governance, data quality principles, or mailbox/data management practices.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office closures

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These sites are:

• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle

You will be given more information about what this means at the job offer stage.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

• In no more than 250 words, describe a data project that you led on, detailing all of the steps you took to produce a successful and accurate outcome. Please focus on your own personal contribution and any tools, techniques, or approaches you used.

Benefits

Alongside your salary of £31,096, HM Revenue and Customs contributes £9,008 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC