Production Shift Manager

First Call Contract Services · England, Kent

Production Shift Manager at First Call Contract Services, based in England, Kent. This is a permanent role.

Salary
Competitive
Location
England, Kent
Contract
Permanent
Posted
2 days ago
Closes
25 Sep 2026
Sector
Production Operative

Reference Productshiftman_1787837011

About the role

Job Title: Production Shift Manager

Location: Erith (DA18)

Salary: £30,000 – £43,000 per annum + Performance Bonus

Hours: Monday to Friday- 10AM to 6PM, (one hour unpaid break)

Job Type: Full-time, Permanent (In-person)

About the Role

Our client is a fast-growing frozen food manufacturer looking for an experienced Production Shift Manager to take full ownership of shift operations. This is a hands-on, floor-based leadership role-you will be directly on the shop floor driving output, maintaining high quality, and enforcing safety standards from day one.

As the business scales, this position offers clear progression into broader production leadership for a strong, driven performer.

Key Responsibilities

  • Production Management: Oversee daily factory activities to achieve production plans on time and in full while controlling yield loss, waste, and labour allocation.

  • Team Leadership: Direct, mentor, and supervise Production Team Leaders, Operators, and Agency Staff. Conduct shift briefings, manage performance/attendance, and support recruitment and training.

  • Food Safety & Quality: Maintain strict compliance with BRCGS and HACCP frameworks. Monitor CCPs, complete production records, and support internal and customer audits.

  • Operational Excellence: Monitor OEE, track downtime, enforce SOPs, and drive lean/continuous improvement initiatives on the floor.

  • Systems & Reporting: Maintain precise SAP transactions and production logs while reporting key performance metrics to senior management.

  • Health & Safety: Enforce safety compliance, lead accident/near-miss investigations, conduct workplace inspections, and cultivate a safe working environment.

KPI Scorecard Overview

Performance will be measured against key operational targets:

  • Production Plan Achievement (30%): Target ≥98%.

  • Labour Efficiency (25%): Operation within standard labour hours.

  • Quality Compliance (15%): Zero major incidents; label errors = 0; packaging errors ≤0.2%.

  • Workshop Discipline & 5S (10%): Monthly audit score ≥90%.

  • SAP & Documentation Accuracy (10%): Target ≥98%.

  • Safety Performance (10%): Zero lost-time accidents.

What You Need

  • Proven experience supervising or managing production teams within food manufacturing (3+ years preferred).

  • Solid working knowledge of HACCP, BRCGS, and food safety standards.

  • Hands-on experience using ERP software (SAP preferred).

  • Strong shop-floor leadership, communication, and data analysis skills.

  • Ability to reliably commute to Erith (DA18).

What’s on Offer

  • Salary of £30,000 – £40,000 per annum.

  • Performance incentive bonus.

  • Competitive holiday allowance & staff discount on products.

  • Genuine career progression opportunities into senior production leadership.

Reference: Productshiftman_1787837011 · Posted 2 days ago · Closes 25 Sep 2026 · Listed via First Call Contract Services

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