Fix WhatsApp Business API tool conflict

Furrsati · Tech & Development

Fix WhatsApp Business API tool conflict at Furrsati, based in Tech & Development. This is a permanent role.

Salary
Competitive
Location
Tech & Development
Contract
Permanent
Posted
1 day ago
Closes
24 Oct 2026
Sector
Business Development

Reference 2d939e5a3a86f4296e15b98711bf39f7536a53e0

About the role

A WhatsApp Business number is stuck in a broken integration state that is blocking further development. The number was previously connected to ManyChat and was successfully deactivated and deleted from that platform. However, when attempting to connect a different third-party tool to the same WhatsApp Business number via the Meta platform, the process fails with an error stating that an existing tool is already connected to that number — even though ManyChat has been removed. The owner has developer-level experience and has independently tried multiple approaches to resolve this, all without success. The issue appears to be a lingering association on Meta's side between the WhatsApp Business number and the old integration, preventing any new tool from being linked. The ideal candidate has hands-on experience working with Meta Business Suite, WhatsApp Business API, and the Meta developer ecosystem. They should be comfortable navigating Meta's backend, Business Manager settings, and WABA (WhatsApp Business Account) configurations to identify and clear the stale connection so that a new third-party tool can be successfully connected to the number. somthing like chatbot problem

Requirements: - Proven experience with WhatsApp Business API and Meta Business Suite - Familiarity with WABA configurations and Meta developer tools - Experience troubleshooting third-party tool integrations on the Meta platform - Ability to diagnose and resolve stale or ghost integration conflicts

Deliverables: - Root cause of the conflict identified and clearly explained - Stale tool association removed from the WhatsApp Business number on Meta's side - Successful connection of a new third-party tool to the WhatsApp Business number confirmed - Brief summary of steps taken and how to avoid the issue in the future

Reference: 2d939e5a3a86f4296e15b98711bf39f7536a53e0 · Posted 1 day ago · Closes 24 Oct 2026 · Listed via Furrsati

Know someone who'd be great for this? Get a shareable card

Apply for this job

This role is listed via Furrsati. Applications are handled on the employer's site.

Apply on employer site

Opens the employer's website in a new tab.

Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.

Report this job
Salary Competitive
Apply now