Housing Support Officer

Housing Support Officer

Full time - Fixed Term Contract (12 months)

Grade 7

Dudley Town Centre

The Homelessness Prevention & Response Team aim to prevent homelessness wherever possible so we offer advice and support about housing options to those that are homeless, those who may be at risk of losing their home, have other urgent housing needs, or who simply want to know more about the options that are available to them.

The purpose of the job is:

• To prevent homelessness through a variety of activities
• To support case manages in determining DMBC’s legal responsibility for homeless cases
• To manage a personal caseload, preventing homelessness whenever possible.
• To be an effective member of the Homelessness Prevention and Response Team, ensuring that high quality customer services are provided at all times, and that the service is continuously improving
• To be personally responsible for developing particular service areas and/or particular partnership initiatives

The post holder will need to have housing and homelessness knowledge, and experience of supporting vulnerable adults.

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on [phone removed] or [email removed] who can support with Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [email removed]

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via [email removed]

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

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