AI Transformation Lead (FTC)

Job summary

Across government, the use of data and artificial intelligence is rapidly moving from experimentation into mainstream delivery. AI is no longer a future ambition; it is a critical capability that enables organisations to make better decisions, improve services and respond more effectively to complex regulatory and operational challenges. At Ofgem, this shift presents a significant opportunity to enhance how we deliver for consumers, strengthen decision-making and support the transition to a more secure, fair and sustainable energy system.

Ofgem plays a vital role in protecting energy consumers and enabling the UK’s journey to Net Zero. As expectations on the organisation continue to grow, so too does the need to harness data and AI in a more coordinated, strategic and impactful way. Within the Digital, Data and Security Services (DDSS) directorate, we are building the foundations to embed data-driven decision making and scale the use of AI across the organisation, ensuring that innovation translates into real, measurable outcomes.

About the role

As AI Transformation Lead, you will play a central role in shaping and delivering Ofgem’s AI transformation agenda. You will oversee a complex portfolio of products, services and initiatives, coordinating multiple delivery teams to ensure that the organisation can effectively leverage data and AI tools. This is a high-impact role that combines programme leadership, stakeholder influence and delivery oversight, with responsibility for driving progress, managing risk and ensuring that transformation activity delivers tangible value.

This is a role with real breadth and visibility. You will lead a multidisciplinary team, including specialists in benefits realisation, change and engagement, and will work across organisational boundaries to align priorities, manage dependencies and maintain delivery momentum. Operating in a fast-evolving space, you will need to balance ambition with practicality, ensuring effective governance, strong delivery practices and clear communication across both technical and non-technical audiences.

Job description

You will be responsible for:

• Leading and coordinating a complex programme of AI transformation activity, ensuring alignment across multiple teams, managing dependencies and unblocking issues to maintain delivery momentum
• Managing programme budgets, commercial arrangements and risks, while coaching and supporting delivery and workstream leads in these areas
• Developing and implementing effective stakeholder management approaches, building strong relationships and influencing across senior audiences
• Balancing competing priorities and redeploying resources as needed to respond to changing organisational needs
• Establishing and embedding appropriate governance, delivery frameworks and agile practices, working closely with the Digital Programme Office and Head of Digital Delivery
• Acting as the central escalation point for programme-level challenges, ensuring risks and issues are addressed proactively
• Driving clear, consistent communication across the AI transformation portfolio, translating complex technical concepts for a wide range of audiences
• Working with suppliers, partners and wider government data and AI communities to ensure alignment with best practice and emerging capability

Person specification

Essential Criteria

• Proven experience of delivering complex data or AI programmes, including managing resources (Lead Criteria)
• Extensive experience in managing commercial agreements for specialist data & AI skills and data technologies (Lead Criteria)
• Proven knowledge and experience of coaching, leading and supporting delivery in an agile, iterative manner that manages risks effectively and delivers value early.
• Knowledge and experience of stakeholder management, particularly building key relationships and managing expectations.
• Proven ability to communicate effectively with varied audiences, translating technical concepts for non-technical audiences.

Desirable Criteria

• Knowledge of energy sector data and AI challenges, the transition to net-zero, including regulatory and affordability implications.

This is an opportunity to play a key role in shaping how Ofgem uses AI to transform its services and operations, at a time when the organisation’s work has never been more important.

If you are interested in applying for this vacancy, please reach out to Lawrence Harrison [phone removed], or via email at [email removed].

#LI-DNI

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Communicating and Influencing
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• You will also be asked to complete a technical test. Details will be included in the invitation to interview.

Benefits

Alongside your salary of £49,452, OFGEM contributes £14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.

As part of your application, you will be asked to upload a 2-page copy of your CV and provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in