Hardware Asset & Licence Management Lead (Ref: 21233)

Job summary

Job description

Hardware Asset & Licence Management Lead

Location: National*

Closing Date: 1st September

Interviews: W/C 14th September (subject to change)

Grade: G7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**: National: £58,511 - £65,329.

London: £63,343 - £70,725 (which may include an allowance up to £332).

Working pattern: Full-time, Part-time, Flexible working, job share.

Contract Type: Permanent

Number of vacancies: 1

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.The Role

The Role

Please note this role requires you to pass Security Checkclearance. Please click on the linkfor details.

We’re recruiting for a Hardware Asset & Licence Management Lead here at Justice Digital Data & Science, to be part of our warm and collaborative Service Management team.

This role aligns against Head of Service ManagementGovernment Digital and Data Framework

The Hardware Asset & Licence Management Lead is responsible for effective governance and assurance of IT assets across the MoJ estate. The role ensures that asset information is accurate, reliable, and maintained throughout the asset lifecycle. Working collaboratively with stakeholders, the postholder resolves issues promptly, drives corrective actions, and embeds high-quality asset management practices. They contribute to the development of strategies, policies, and standards, and provide clear, actionable insight on asset performance. The role champions the adoption of modern tooling and automation to improve service efficiency, accuracy, and user outcomes.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service),plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work–life balance.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities

The successful candidate will be able to develop, implement, and continuously improve Hardware Asset & Configuration Management policies, standards, and processes aligned to GDD best practice, while also driving operational and strategic improvements using automation, data, and service insights to enhance decision-making and service delivery. They will build strong relationships with internal and external stakeholders, represent the function at key governance and stakeholder forums, and ensure alignment with wider ITSM and organisational priorities.

They will provide assurance on asset data quality, identifying, assessing, and escalating risks appropriately, and will work collaboratively with wider service management functions to ensure effective delivery of Hardware Asset & Licence Management activities, including audits, verification, and compliance. The role requires the ability to produce clear, timely management information that supports performance, accountability, and continuous improvement.

The postholder will lead and develop the team, fostering a high‑performing and inclusive culture aligned to the GDD profession, while identifying and leading continuous service improvement activities that enhance value for money, maturity, and service outcomes. They will also engage with major change initiatives and programmes to ensure asset and licence management requirements are incorporated into design and delivery and will provide technical insight and subject matter expertise on toolset integrations, discovery tooling, and initiatives that support asset management maturity.

Finally, they will translate the team’s charter into clear deliverables and objectives, ensuring alignment with MoJ strategic goals.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Person Specification

Essential

• Asset & Configuration Management - Demonstrable experience of leading and governing Hardware Asset, Software Asset and Configuration Management practices, ensuring accurate asset data, lifecycle control and compliance across a complex organisation.
• Continual Service Improvement - Proven ability to identify, lead and implement continual service improvement initiatives that deliver measurable improvements in service performance, efficiency and user outcomes.
• IT Service Reporting - Experience of producing and presenting meaningful service and asset management reporting, using data and insights to support decision-making and drive performance improvements.
• Ownership & Initiative - Demonstrable ability to take ownership of complex issues and priorities, proactively driving solutions and delivering outcomes with minimal supervision.
• Service Focus - Proven commitm