Service Engineer

Location: UK & Ireland (with some international travel)
Salary: £43,000-£50,000 + OTE £60-£70k
Hours: 7am-4pm, Days
Benefits: Company Car/Van, 5% Pension, Life Assurance, Permanent Healthcare, 25 Days Holiday + 8 Bank Holidays

About the Role

We are seeking a skilled Field Service Engineer (Electrical Bias) to join our established UK service team. This role involves a strong electrical focus (approx. 70/30), supporting customers across the UK & Ireland with occasional international travel.

You will work on a wide range of processing and packaging machinery, including:

• Siemens, Mitsubishi & Allen Bradley systems

• PLC fault-finding and programming

• X-ray and flow-wrapper equipment

• Heavy industrial machinery used in food and pharmaceutical environments

There will also be opportunities for global travel to company headquarters and manufacturing sites in Japan, as well as subsidiaries across North America, Europe, and Asia.

Key Responsibilities

• Installation, commissioning, service, and repair of packaging and processing equipment

• PLC fault-finding and programming (including scratch programming)

• Providing technical support to customers across the UK & Ireland

• Delivering high standards of customer service and technical expertise

• Supporting continuous improvement and equipment upgrades

Experience / Skills / Qualifications

• HNC Electrical or equivalent electrical qualifications

• Strong PLC experience – ideally confident with scratch programming

• Background in food or pharmaceutical manufacturing preferred

• Experience with packaging machinery desirable

• Ability to work independently in the field and manage customer relationships

Team & Development

• Join a growing team of 6 experienced Service Engineers

• Full product training provided

• Clear progression toward Senior Engineer level after experience gained

Package & Benefits

• Salary: £43,000-£50,000

• OTE: £60,000-£70,000

• Overtime/Shift Allowance: Paid at 1.5x during the week

• Vehicle: Company Car/Van

• Pension: 5% employer contribution

• Life Assurance: Included

• Healthcare: Permanent healthcare cover

• Holidays: 25 days + 8 bank holidays