Support Worker

We are recruiting an accomplished Support Worker for a professional permanent opportunity in Cambridge. The role sits within Health & Social Care and is aligned to Community & Supported Living. This role is suited to a capable professional who can enable individuals to achieve greater independence and wellbeing. Working within Community & Supported Living, you will take ownership of person-centred support, community access, daily living, safeguarding, risk management and progress recording. We are looking for someone who combines strong technical or professional capability with sound judgement, clear communication and a consistently high standard of service. This is a strong opportunity to make a sustained contribution, build trusted stakeholder relationships and continue developing professionally.

Key Responsibilities

• Take day-to-day ownership of person-centred support, community access, daily living, safeguarding, risk management and progress recording.
• Apply sound professional judgement to enable individuals to achieve greater independence and wellbeing.
• Deliver work accurately, efficiently and in line with agreed deadlines and service standards.
• Communicate clearly with colleagues, clients, customers or stakeholders and provide timely updates.
• Maintain complete, accurate and appropriately confidential records and documentation.
• Identify risks, issues or exceptions early and take appropriate action or escalate where necessary.
• Work collaboratively with the wider team and contribute positively to service quality and operational performance.
• Follow all relevant legislation, professional standards, organisational policies and health & safety requirements.
• Look for practical opportunities to improve quality, efficiency, customer experience or outcomes.
• Maintain current knowledge, skills and professional development relevant to the role.

Essential Requirements

• Demonstrable experience working as a Support Worker or in a closely related role.
• Practical experience relevant to Community & Supported Living.
• Strong communication and relationship-building skills, with a professional and service-focused approach.
• Excellent organisation, prioritisation and attention to detail.
• Ability to work independently, use sound judgement and contribute effectively as part of a team.
• Confidence using the systems, technology and documentation required for the role.
• Ability to work safely within policies, care plans and professional standards.

Qualifications Required

• Level 2/3 Health & Social Care qualification desirable; Enhanced DBS where required.

Desirable Requirements

• Previous experience in a comparable Community & Supported Living environment.
• Additional relevant professional training, certification or membership.
• Evidence of continuous professional development and up-to-date sector knowledge.
• Experience improving processes, service standards or team performance.
• A proactive, dependable and solutions-focused approach.