Retail Assistant

An excellent temporary opportunity is available for an experienced Retail Assistant in London through Radiant Jobs Ltd. The role sits within Hospitality, Events & Retail and is aligned to Retail. This role is suited to a capable professional who can deliver knowledgeable customer service and maintain strong shop-floor standards. Working within Retail, you will take ownership of customer assistance, tills, replenishment, merchandising, stock checks, loss prevention and housekeeping. We are looking for someone who combines strong technical or professional capability with sound judgement, clear communication and a consistently high standard of service. You will be expected to become effective quickly, adapt to the client environment and deliver confidently from the outset.

Key Responsibilities

• Take day-to-day ownership of customer assistance, tills, replenishment, merchandising, stock checks, loss prevention and housekeeping.
• Apply sound professional judgement to deliver knowledgeable customer service and maintain strong shop-floor standards.
• Deliver work accurately, efficiently and in line with agreed deadlines and service standards.
• Communicate clearly with colleagues, clients, customers or stakeholders and provide timely updates.
• Maintain complete, accurate and appropriately confidential records and documentation.
• Identify risks, issues or exceptions early and take appropriate action or escalate where necessary.
• Work collaboratively with the wider team and contribute positively to service quality and operational performance.
• Follow all relevant legislation, professional standards, organisational policies and health & safety requirements.
• Look for practical opportunities to improve quality, efficiency, customer experience or outcomes.
• Maintain current knowledge, skills and professional development relevant to the role.

Essential Requirements

• Demonstrable experience working as a Retail Assistant or in a closely related role.
• Practical experience relevant to Retail.
• Strong communication and relationship-building skills, with a professional and service-focused approach.
• Excellent organisation, prioritisation and attention to detail.
• Ability to work independently, use sound judgement and contribute effectively as part of a team.
• Confidence using the systems, technology and documentation required for the role.

Qualifications Required

• Retail/customer-service experience desirable; product or POS training advantageous.

Desirable Requirements

• Previous experience in a comparable Retail environment.
• Additional relevant professional training, certification or membership.
• Evidence of continuous professional development and up-to-date sector knowledge.
• Experience improving processes, service standards or team performance.
• A proactive, dependable and solutions-focused approach.