Senior Product Designer - Newcross Healthcare Solutions Limited - London, City of London, United Kingdom

Job Title:                Senior Product Designer

Reporting
to:         Director of Product

Location:                Hybrid, must be able to be 2 days in a Newcross office per week.

Salary:                   £60,000 - £70,000 per annum (DOE),

pro rata for a fixed-term contract to 31 December 2026, with the

possibility of extension subject to business
requirements

Contract type:        Fixed Term Contract

Working Pattern:   Core working hours are 9:00am
– 5:30pm

Who are we? 

At Newcross Healthcare, we’re transforming
healthcare through innovation, technology, and education—anchored by our values
of Integrity, Respect, Empathy, and Teamwork. 

As one of the UK’s leading providers of
healthcare staffing and professional development, we empower over 80,000 health
and social care professionals with smarter workforce tools, free digital
learning, and accredited training. 

By combining professional excellence and
intelligent technology with genuine human compassion, we’re shaping a more
connected, caring future for healthcare. Our values guide everything we do,
ensuring exceptional care for patients and unwavering support for our teams.

Who are you? 

We’re
looking for an experienced Product Designer to join the Product &
Technology team at Newcross Healthcare, helping shape digital products used by
healthcare professionals, care providers and our internal teams. 

This
is a hands-on opportunity to solve complex problems and turn them into simple,
intuitive, accessible experiences that genuinely make a difference. You’ll be
involved across the full product lifecycle — from discovery, research and
prototyping through to delivery, measurement and continuous improvement. 

Healthcare
experience isn’t essential. We’re more interested in how you think, solve
problems and work with others. Experience in SaaS, marketplaces, workforce
technology, logistics, fintech, travel, booking platforms or other complex
operational products could translate well. 

You’ll
work closely with Product Managers, Engineers, users and senior stakeholders,
helping shape both individual features and the wider direction and quality of
our products.

What will you do? 

Whilst
a full job description can be supplied here are a few of the key
responsibilities for the role: 

• Working with Product
  Managers, Engineers and stakeholders to understand problems, explore
  opportunities and shape product direction.
  


• Translating complex
  workflows, systems and requirements into clear, simple and intuitive
  experiences.
  


• Conducting and
  contributing to user research, usability testing and discovery activities.
  


• Using qualitative and
  quantitative insight, behavioural data and product metrics to inform and
  validate design decisions.
  


• Creating user journeys,
  flows, wireframes, prototypes and high-fidelity product designs.
  


• Working closely with
  Engineers throughout delivery to make sure the intended experience is brought
  to life effectively.
  


• Defining appropriate
  measures of success and using feedback and product performance to identify
  opportunities for improvement.
  


• Contributing to and
  evolving our design system, helping create scalable, consistent and accessible
  experiences.
  


• Championing
  accessibility and inclusive design throughout the product development process.
  


• Clearly communicating
  design rationale, including the evidence, assumptions and trade-offs behind
  your decisions.
  


• Collaborating with
  other designers through critiques, workshops and knowledge sharing.
  


• Helping us continuously
  improve how design works within cross-functional product teams.
  


• 
  Exploring appropriate
  uses of AI and emerging design tools to accelerate discovery,
  prototyping and delivery while maintaining a high standard of design quality.
  
  

What we’ll be looking for: (skills, experience + qualifications): 

• Experience as a Product
  Designer, UX/UI Designer or similar, ideally working on digital products rather
  than primarily marketing or brand work.
  


• A strong portfolio
  demonstrating end-to-end product design, including the thinking and
  decision-making behind your work.
  


• Experience working
  within cross-functional teams alongside Product Managers and Engineers.
  


• Strong UX and
  interaction design skills, with the ability to simplify complicated journeys,
  systems and workflows.
  


• Experience designing
  responsive web products and/or native mobile applications.
  


• Confidence working with
  ambiguity and making informed decisions when perfect information isn’t
  available.
  


• Experience using user
  research and usability testing to influence product decisions.
  


• An understanding of
  product metrics and how design outcomes can be measured after launch.
  


• Strong prototyping
  skills and experience using tools such as Figma.
  


• Experience working with
  or contributing to design systems and reusable component libraries.
  


• A good understanding of
  accessibility and inclusive design principles, including WCAG.
  


• Excellent communication
  and stakeholder-management skills, with the confidence to explain and
  constructively defend design decisions.
  


• The ability to balance
  user needs, business goals and technical constraints rather than considering
  design in isolation.
  


• Experience mentoring or
  supporting other designers and helping raise the quality of design across a
  team.
  


• Confidence working with
  senior stakeholders and communicating the evidence, rationale and trade-offs
  behind significant product decisions.
  

 What happens next: 

Complete our Smart Application process to self qualify: 

To apply for this role, please submit your CV
and complete the short screening questionnaire which will make sure this
opportunity aligns with your experience and expectations and they will help us
review your application more efficiently and ensure we’re a good match for one
another. 

To apply and
find out more about us click here: https://www.newcrosshealthcare.com/ 

We look forward to learning more about you!

Equality, diversity, and inclusion: 

We put equality, diversity, and inclusion at
the heart of our business, seeking to promote fair employment procedures and
practices to ensure equal opportunities for all. We encourage individual
expression in our workplace and are committed to creating an inclusive
environment where everyone feels they have the opportunity to contribute. 

If you have a disability and would prefer to
apply in a different format or would like us to make reasonable adjustments to
enable you to apply or attend an interview, please contact us and we will talk
to you about how we can assist.